Sr Manager Order Management

Academy Sports + Outdoors•Katy, TX

4d•Onsite

About The Position

At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each other as we are to our customers. We’ve spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member’s journey. What fuels us? Our belief in the power of fun. Here, you won’t just help customers gear up for their next adventure — you’ll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can’t lose! Education: Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering, or similar field of study preferred Work Experiences: 10+ years of IT experience with at least 5 years of Experience in the Order Management system 4+ years of experience in a managerial capacity, leading, coaching, and mentoring Software development professionals Demonstrated experience managing IT/e-commerce platforms, projects, and teams Proven experience in delivering Order Management System implementations Experience in integrating Order Management system with Commerce platforms and enterprise applications Experience implementing features like BOPIS, Ship From DC, Ship From Store, Ship To Store, Curbside pickup, and Returns Skills: Sterling Order Management experience working on different versions of the product Sterling Web store experience customizing the store functionality. Collaborate with product teams in a fast-paced environment to deliver results quickly and efficiently Proven ability to manage teams through influence over direct authority, fostering a culture of high performance and accountability. Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external Proven ability to work independently and multitask effectively with strong analytical ability, problem-solving skills, and attention to detail. Experienced in converting business needs into scalable, technical solutions that align with strategic goals. Ability to navigate, de‑escalate, and resolve conflict constructively while fostering collaboration and positive team outcomes Ability to learn and adopt new tools and technologies to enhance capabilities and solution delivery. Ability to work in an Onshore/Offshore model Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high-volume, fast-paced environment Demonstrated experience in translating business capabilities to technical solutions

Requirements

Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering, or similar field of study preferred
10+ years of IT experience with at least 5 years of Experience in the Order Management system
4+ years of experience in a managerial capacity, leading, coaching, and mentoring Software development professionals
Demonstrated experience managing IT/e-commerce platforms, projects, and teams
Proven experience in delivering Order Management System implementations
Experience in integrating Order Management system with Commerce platforms and enterprise applications
Experience implementing features like BOPIS, Ship From DC, Ship From Store, Ship To Store, Curbside pickup, and Returns
Sterling Order Management experience working on different versions of the product
Sterling Web store experience customizing the store functionality.
Collaborate with product teams in a fast-paced environment to deliver results quickly and efficiently
Proven ability to manage teams through influence over direct authority, fostering a culture of high performance and accountability.
Excellent interpersonal, written, and verbal communication skills, with the ability to interface effectively with individuals at various levels, both internal and external
Proven ability to work independently and multitask effectively with strong analytical ability, problem-solving skills, and attention to detail.
Experienced in converting business needs into scalable, technical solutions that align with strategic goals.
Ability to navigate, de‑escalate, and resolve conflict constructively while fostering collaboration and positive team outcomes
Ability to learn and adopt new tools and technologies to enhance capabilities and solution delivery.
Ability to work in an Onshore/Offshore model
Ability to remain organized, pay strict attention to detail, and meet critical deadlines within a high-volume, fast-paced environment
Demonstrated experience in translating business capabilities to technical solutions
Acceptable level of hearing and vision to perform job duties
Adhere to company work hours, policies, procedures, and rules governing professional staff behavior
Regular in-office attendance is required.

Responsibilities

People management responsibilities, including hiring, retention, performance management, coaching, and mentoring
Manage software delivery through intake, prioritization of tasks, capacity planning and management, and sourcing
Manage system enhancements to the IBM Sterling OMS platform and supporting e-commerce systems using best Agile practices
Manage portfolio of all applications through life cycle management, industry best practices, and business needs of the organization
Create an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance, and maintaining open communications
Delegate, empower, and hold the team accountable for their deliverables
Oversee scope, schedule, and budget for project delivery in partnership with the other stakeholders
Manage and mitigate escalations. Provide consistent communication to upper management
Lead & manage software development responsibilities for developing, enhancing, and maintaining the Order Management application
Establish trust and build relationships with senior-level stakeholders in Digital and Omnichannel
Manage the team to deliver well-designed, scalable applications
Provide expertise and recommend solutions to complex technical issues
Ability to manage tasks with attention to detail and accuracy.
Drive cross-functional alignment between Teams
Develop a thorough understanding of Academy policies, procedures, and safety rules
Duties may change; Associates may be required to perform other duties as assigned