Sr Market Intelligence Research Analyst

ACI Worldwide

19h • Remote

About The Position

ACI powers the payments ecosystem – globally, and you power ACI.  You’ll
innovate, collaborate, and grow – in an energetic technology culture with
decades of proven success.  ACIers – in all roles and levels – are truly your
colleagues and many are your friends. Our size and reach allow you to see the
global impact of your work. You are visible, your talents are valued, and you
are empowered to shape the future of payments.

As a Senior Market Intelligence Research Analyst(remote), you will join a
diverse, passionate team, dedicated to powering the world’s payments ecosystem!

Job purpose:

ACI Worldwide is seeking a strategic, analytically rigorous Senior Market
Intelligence Research Analyst to build and scale a high-impact market
intelligence global center-of-excellence.

This role leads market research initiatives as well as extracts market trends
and competitive information to help identify, size and inform opportunities for
growth, product strategy, positioning, go-to-market plans and sales engagement.
The ideal candidate combines payments domain experience, proven qualitative and
quantitative research expertise with statistical fluency, data modelling and
visualization that synthesizes intelligence into actionable recommendations.

This is a strategic intelligence role embedded within marketing that has direct
visibility to senior leadership.

Requirements

• Bachelor’s degree in Marketing, Business, Finance, Economics, Statistics, or a related field.
• 7-10 years of experience in B2B and B2C research, market intelligence, competitive strategy and modelling,
• Demonstrated expertise in the payments ecosystems
• Strong data mining, statistical and analytical skills with experience interpreting and combining large and diverse data sets
• Proven ability to build structured intelligence frameworks and processes from the ground up
• Executive-level communication and presentation skills with the ability to synthesis complex data into clear strategic narratives
• Strategic synthesis and pattern recognition
• Commercial acumen and revenue-oriented thinking
• Data-driven storytelling for executive audiences
• Executive presence and stakeholder management
• Competitive foresight and market anticipation
• Cross-functional influence and collaboration
• Ensure Accountability: holding self and others accountable to meet commitments.
• Drives Results: consistently achieving results, even under tough circumstances.
• Customer Focus: building strong customer relationships and delivering customer-centric solutions.
• Cultivate Innovation: creating new and better ways for the organization to be successful.
• Collaborates: building partnerships and working collaboratively with others.
• Courage: stepping up to address difficult issues, saying what needs to be said.
• Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.

Nice To Haves

• Experience in financial services, banking technology, or payment processing company.
• Proficiency in data visualization tools (Tableau, Power BI) and advanced Excel; SQL knowledge a plus.

Responsibilities

• Responsible for identifying, monitoring and interpreting market trends and the competitive landscape leveraging external data sources, analyst relations content, internal enterprise wide -data platforms and ad hoc external data sources
• Produce and deliver executive-level insights and intelligence briefs on market trends, competitors, product launches, regulatory developments, partnership activity and M&A
• Manage and support key research initiatives internally and with external partners inclusive of customer surveys, strategic market opportunities, product specific initiatives and trigger events
• Support the Director of Analyst Relations and Market Intelligence with data-backed positioning, competitive benchmarking, and proof points
• Build relationships and partner across key stakeholders to sharpen differentiation and strengthen go-to-market strategies
• Support and deliver on ad hoc research requests from internal stakeholders
• Create and maintain recurring executive dashboards to senior leadership with clear, actionable recommendations
• Provide scenario modelling and statistical analysis to support investment and product prioritization decisions
• Manage a portfolio of external partners
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Benefits

• In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level