About the position
At Oak Street Health, we are building the industry-leading clinical operations and population health platform to support the delivery of high quality care to the Medicare population. As a Senior Product Manager within the Patient Experience and Service Operations domain, you will be responsible for driving the strategic direction of technical teams developing products that will engage and delight Oak Street patients. Through partnership with senior business and engineering leaders, you will oversee the planning and execution of all initiatives within your technical team or suite of teams while serving as a key leader within our organization. The ideal candidate combines deep domain and industry expertise with experience delivering consumer-grade products.
Responsibilities
- Provide the vision and direction for one or more pods to the product and development team throughout each quarter.
- Ensure continuous alignment of business leaders with your strategy.
- Recruit, train, manage, and mentor Product team members within your pod.
- Define the roadmap for your pod in alignment with your vision and oversee day to day backlog management and prioritization.
- Lead the efforts of your scrum team as the Product Manager.
- Assess value and develop business cases to inform the nature and scope of present and future product line development.
- Drive the successful planning and execution of all product initiatives for the products you own.
- Employ multiple mechanisms for conducting product research to inform requirements and design.
- Partner with cross-functional team members to collect and document detailed product requirements.
- Define and project manage the launch of new products to our users.
- Identify and action opportunities for product improvement identified through quantitative measurement and feedback from end users.
Requirements
- BS in Engineering, Economics, Mathematics, Business or a related field
- 6+ years in a product / product adjacent role at a rapidly growing company
- 3+ years healthcare experience
Nice-to-haves
- MA / MBA in any of the above fields
- Experience in driving strategic and tactical product decisions across a broad range of stakeholders.
- Experience in coaching and mentoring team members in product management processes.
- Ability to work well with cross-functional stakeholders at senior levels.
- Strong communication skills in both written and verbal modalities.
- Ability to efficiently context switch between multiple projects.
- User-centric approach to product design.
- Data-driven mindset for evaluating product success.
- Commitment to continual learning and professional growth.
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
