Spectrum-posted about 1 month ago
Full-time • Manager
Hybrid • Stamford, CT
Telecommunications

As a Senior Manager, Product Design, you will champion systems-thinking and research-focused design, participating in a dynamic product design ecosystem. In this role, you will use your organizational and interpersonal skills to facilitate the design-inspired process, leveraging user data to support business partners in enhancing Spectrum's processes, products, and service models.

  • Manage an innovative and collaborative team to produce exceptional digital products that enhance the customer experience.
  • Establish and evolve KPIs for products and initiatives and performance targets for management of team.
  • Identify design tooling solutions and product design best practices that consistently align to design system guidelines.
  • Support team members to help them gain confidence and experience with communication, leadership and collaboration skills, and enable growth and advancement in their careers.
  • Provide direction for development of new products, technologies, and initiatives, as well as existing technologies and current operational initiatives.
  • Review selections on bids for contracted projects, and provide recommendations as necessary.
  • Facilitate capital budget process and manage approved budget plan.
  • Manage contractors and consultant organizations supporting the delivery of technology projects.
  • Ensure efficient, high-quality design delivery specific to consuming teams.
  • Design for the diversity, uniqueness and, in some cases, disabilities of our customers.
  • Bachelor's degree in Design/HCI or related field, or equivalent real-world experience.
  • 5+ years of UX/UI or product design management experience.
  • Experience with designing high-fidelity prototypes.
  • Experience with research-driven, iterative product design.
  • Ability to read, write, speak and understand English.
  • Ability to make decisions and solve problems while working under pressure.
  • Ability to supervise, manage, motivate, and train cross-functional teams.
  • Ability to prioritize and organize effectively.
  • Ability to analyze and interpret data.
  • Ability to demonstrate UX/UI design management skills via resume and portfolio.
  • Ability to sketch and generate big-picture ideas for early-stage product design work.
  • Related industry experience - Cable, Telecommunications, Software/Online Services.
  • Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
  • Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
  • Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
  • Total Rewards: See all the ways we invest in you—at work and in life.
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