Sr Mgr, Product Design - UI/UX

About the position

As a Senior Manager, Product Design, you will champion systems-thinking and research-focused design, participating in a dynamic product design ecosystem. In this role, you will use your organizational and interpersonal skills to facilitate the design-inspired process, leveraging user data to support business partners in enhancing Spectrum's processes, products, and service models.

Responsibilities

• Manage an innovative and collaborative team to produce exceptional digital products that enhance the customer experience
• Establish and evolve KPIs for products and initiatives and performance targets for management of team
• Identify design tooling solutions and product design best practices that consistently align to design system guidelines
• Support team members to help them gain confidence and experience with communication, leadership and collaboration skills, and enable growth and advancement in their careers
• Provide direction for development of new products, technologies, and initiatives, as well as existing technologies and current operational initiatives
• Review selections on bids for contracted projects, and provide recommendations as necessary
• Facilitate capital budget process and manage approved budget plan
• Manage contractors and consultant organizations supporting the delivery of technology projects
• Ensure efficient, high-quality design delivery specific to consuming teams
• Design for the diversity, uniqueness and, in some cases, disabilities of our customers

Requirements

• Bachelor's degree in Design/HCI or related field, or equivalent real-world experience
• 5+ years of UX/UI or product design management experience
• Experience with designing high-fidelity prototypes
• Experience with research-driven, iterative product design
• Ability to read, write, speak and understand English
• Ability to make decisions and solve problems while working under pressure
• Ability to supervise, manage, motivate, and train cross-functional teams
• Ability to prioritize and organize effectively
• Ability to analyze and interpret data
• Ability to demonstrate UX/UI design management skills via resume and portfolio
• Ability to sketch and generate big-picture ideas for early-stage product design work

Nice-to-haves

• Related industry experience - Cable, Telecommunications, Software/Online Services

Benefits

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards: See all the ways we invest in you-at work and in life.