Sr. Network Engineer

Diligent Robotics • Austin, TX

19h

About The Position

What we’re doing isn’t easy, but nothing worth doing ever is. As a Network Engineer, you will be the architect and guardian of our Enterprise Network Infrastructure. You will design, implement, and manage high-availability systems to ensure maximum uptime and performance for our users and products. This role is a blend of high-level design, hands-on implementation, and proactive maintenance within a fast-paced environment.

Requirements

• Experience: 3–5+ years of proven success managing complex Enterprise Network Environments.
• Firewall Expertise: In-depth experience with Palo Alto firewalls (configuration, management, and security policy).
• Wireless Mastery: Strong background in wireless network design, maintenance, and complex troubleshooting.
• Leadership: Demonstrated ability to lead projects and mentor team members.

Nice To Haves

• Hardware/Platform Experience: Ubiquiti/UniFi Systems, Routers (e.g. Cradlepoint), and NetCloud Manager.
• Network Tools: Experience with WiFi Survey tools (e.g., Ekahau), RADIUS, DNS, and MDM solutions.
• Cellular Connectivity: Knowledge of LTE/5G RF technologies and LTE failover configurations.
• Systems: Proficiency in Linux environments.
• Certifications: PCNSA/PCNSE, CCNA/CCNP, or equivalent.
• Agility: Previous experience thriving in a high-growth startup environment.

Responsibilities

• Design & Architecture: Own the network environment by designing system configurations, defining technical standards, and implementing resilient solutions to future-proof our infrastructure.
• Performance & Reliability: Maximize uptime through proactive monitoring, troubleshooting outages, and scheduling strategic upgrades.
• Security & Compliance: Support and administer firewall environments (specifically Palo Alto) in alignment with IT security policies; establish and enforce access control and system policies.
• Operations & Support: Act as the senior escalation point for our 24/7/365 operations center. Provide remote support to on-site engineers and end-users.
• Deployment: Configure routing, switching, hosted IP voice services, and firewalls. Lead on-site network assessments at hospital facilities to support new product rollouts.
• Mentorship: Serve as a technical lead, mentoring junior staff and documenting implementations to ensure team-wide alignment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed