Sr. Onboarding Specialist, Enterprise

LifeStance Health

2d•Remote

About The Position

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. POSITION OVERVIEW The Onboarding Partner is a strategic, relationship-focused role responsible for guiding new hires through the pre-start onboarding journey at LifeStance, including non-clinician staff and executives. This role serves as the primary point of contact for new hires from offer acceptance through Day 1, ensuring a high-touch, compliant, and well-coordinated experience across multiple internal teams. The Onboarding Partner balances candidate experience, operational readiness, and data-driven insights to support a consistent and scalable onboarding experience. Compensation: $56,981 - $68,377/annually, with additional annual bonus potential Location: Remote, with standard working hours aligning to PST/MST/CST/EST

Requirements

Bachelor’s degree or relevant equivalent experience in Human Resources, Healthcare Administration, Business, or related field required.
4 years of experience in onboarding, HR, recruiting coordination, or healthcare administration
Excellent organization and time management skills, with ability to handle multiple priorities and stakeholders simultaneously.
Service-oriented mindset to foster a positive onboarding experience.
Ability to understand reporting and tell a story with the data.
Strong verbal and written communication abilities.
High attention to detail and commitment to accuracy in a fast-paced environment
Confidentiality and professionalism in handling sensitive new hire and executive information
Collaboration and teamwork
Operational excellence and follow-through
Proactive problem-solving and data-driven decision making
Commitment to equity, inclusion, and the mission of behavioral healthcare

Nice To Haves

Experience supporting healthcare professionals preferred
Experience supporting executives or Senior Leaders preferred
Exposure to M&A integration or acquisition-related onboarding.
Proficiency with HRIS/ATS and reporting tools (e.g., Workday, Salesforce, or similar platforms).

Responsibilities

Own the end-to-end onboarding experience for non-clinician staff and executives from offer acceptance through start date.
Serve as the trusted point of contact for new hires, providing clear guidance, timely communication, and proactive support throughout the onboarding journey
Adapt onboarding approach based on role type, seniority, and business impact including creating customized onboarding plans for executives and senior leaders.
Anticipate and address candidate questions, concerns, and barriers to start, escalating risks as appropriate to protect start dates and business needs.
Manage sensitive timelines, confidentiality, and executive-level considerations with discretion and professionalism.
Support onboarding for non-standard hiring pathways, including contractor-to-employee conversions, interns/students, and employees joining through acquisitions.
Ensure a seamless employee experience by providing clear communication and tailored guidance through each transition, minimizing disruption and delays.
Coordinate onboarding activities related to non-standard hiring pathways, including employment documentation, system access, compliance requirements, and Day One readiness.
Adapting the process as needed for each population.
Contribute to the development and continuous improvement of repeatable processes, playbooks, and best practices for hiring conversions and acquisition onboarding
Ensure completion and accuracy of all required onboarding and compliance items, including background checks, I-9 verification, and employment documentation.
Maintain adherence to internal workflows, regulatory standards, and healthcare-specific onboarding requirements.
Track onboarding progress and ensure new hires meet all requirements prior to Day 1.
Update and maintain records and workflows in HRIS/ATS systems (e.g., Workday, Salesforce, or similar)
Partner closely with Talent Acquisition, HR Business Partners, Training, Executive Assistants, IT, Business Development, and Operations teams to ensure alignment.
Coordinate dependencies across teams to support system access, equipment, training, and compliance.
Share timely updates with hiring managers and leadership regarding onboarding progress, risks, and readiness.
Pull, analyze, and maintain onboarding and hiring data to provide visibility into pipeline health.
Identify risks such as rescinds, delayed starts, or bottlenecks and proactively surface insights to stakeholders and leadership.
Identify opportunities to enhance onboarding efficiency, candidate/new hire experience, and cross-functional coordination.
Contribute to the development of best practices, tools, and resources for onboarding.
Stay informed of trends and compliance requirements in behavioral health and healthcare onboarding.