About the position
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! The Business Insights, Strategy and Planning (BISP) team within the Product Portfolio & Device Management organization provides reporting and deep dive analysis to guide strategy and decision making. The Sr. Product Analytics Manager in the BISP team is a highly skilled and driven individual contributor with direct accountability for overseeing and producing reporting and analytical deep dives in support of the Product Portfolio & Device Management organization. This is a highly visible role that requires deep business understanding and attention to detail. This person will require strong leadership and communication skills, the ability to quickly build a deep understanding of enterprise database structure and design, strong understanding of the business context surrounding data and analysis, and strategic thinking to create the most effective solution to meet business needs.
Responsibilities
- Gather complex data inputs from multiple sources, both internally and externally.
- Identify new data sources that will enhance business outcomes and support strategic and tactical objectives.
- Provide insight and guidance to leadership on the trends and drivers behind the results and prepare reports on findings.
- Assess the needs of the business, prioritize projects and drive new reporting requirements to completion.
- Work cross-functionally as needed to enable data architecture and solutions that best meet the analytics and reporting needs of the business.
- Drive clarity of requirements and ensure delivery meets agreed upon requirements.
- Identify and communicate key insights to leadership team based on reports and analysis.
- Work cross functionally in order to proactively and systematically identify and implement any enhancements to reporting and analytics processes.
- Regularly assume project/initiative responsibility.
- Complete complex ad-hoc research, analysis, and reporting.
- Serve as a subject-matter guide on the team.
- Provide guidance to more junior employees.
- Serve as Manager's proxy in his/her absence.
- Responsible for other Duties/Projects as assigned by business management as needed.
Requirements
- 7+ years' experience mining data and developing / designing reports using a variety of reporting/analytics software packages.
- Exceptional technical and analytical skills with the ability to think creatively and develop new solutions.
- Demonstrated ability to successfully handle competing priorities & deliverables in a fast-paced, dead-line oriented environment.
- Superior organizational, problem solving, and analysis skills.
- Ability to work independently with limited supervision and manage multiple priorities.
- Able to build strong cross-functional relationships.
- Able to write complex SQL using a variety of User Interfaces and SQL syntaxes.
- Excel proficiency including formulas, pivot tables, graphing, data connections, automation using macros and VBA.
- Ability to perform data investigation including data source identification and feasibility of joins.
- Strong business acumen and sufficient Financial Accounting knowledge to understand impact on P&L from reporting.
- Strong oral and written communication skills.
- Consistently delivers high quality timely work resulting in highly satisfied customers.
- Ability to extract, transform, and load data from a wide variety of data sources.
- Passion for learning.
- Task oriented.
- Team player.
- Doesn't hesitate to ask for help and brainstorm with peers.
Nice-to-haves
- Experience with Power BI, Tableau or other visualization tools preferred.
- Wireless industry background strongly preferred.
Benefits
- Medical, dental and vision insurance.
- Flexible spending account.
- 401(k).
- Employee stock grants.
- Employee stock purchase plan.
- Paid time off and up to 12 paid holidays.
- Paid parental and family leave.
- Family building benefits.
- Back-up care.
- Enhanced family support.
- Childcare subsidy.
- Tuition assistance.
- College coaching.
- Short- and long-term disability.
- Voluntary AD&D coverage.
- Voluntary accident coverage.
- Voluntary life insurance.
- Voluntary disability insurance.
- Voluntary long-term care insurance.
- Mobile service & home internet discounts.
- Pet insurance.
- Access to commuter and transit programs.
