Zapier-posted 13 days ago
Senior
Remote • San Francisco, CA
Professional, Scientific, and Technical Services

Zapier is on a mission to make automation work for everyone. As a Senior Product Designer on our Growth team, you'll tackle some of the most critical challenges in helping users get started, unlock new value, and grow with our platform. This is a high-impact role. You'll lead design for Logged-in Home, the most visited page in our product, and play a key role in shaping our AI discovery capabilities, helping customers find the next step in their automation journey using intelligent, conversational experiences. You'll be at the intersection of product, engineering, data, and marketing—imagining bold solutions, launching experiments, and refining them through insights. This is a perfect role for a designer who thrives in ambiguity, thinks systemically, and is excited to both design for AI and with AI.

  • Drive the design vision for Zapier's Logged-in Home, crafting a personalized and dynamic space that meets the needs of both new and returning users.
  • Define and evolve the user journey for AI discovery, building intuitive, intelligent experiences that help customers explore Zapier's AI-powered capabilities.
  • Partner closely with product managers, engineers, researchers, data scientists, and marketers to set strategy and deliver high-impact outcomes.
  • Rapidly prototype and test ideas while maintaining a high standard for design craft, usability, and performance.
  • Show up with urgency, curiosity, and ownership to tackle complex, undefined problems that drive meaningful growth.
  • Contribute to design systems, rituals, and best practices across the Growth Zone and broader Zapier design org to raise the bar for design excellence.
  • 6+ years of product design experience, including leading initiatives across onboarding, activation, engagement, and retention in SaaS or enterprise environments.
  • A portfolio that highlights polished UI, strong UX thinking, and clear, measurable impact on both user behavior and business goals.
  • Hands-on experience designing AI-powered features and using AI tools to enhance creativity and expand design possibilities.
  • Ability to comfortably move between the details of a single interaction and the broader product architecture—designing cohesive, connected user journeys.
  • Enjoy taking creative risks, pushing boundaries, and crafting compelling narratives that bring bold ideas to life and rally teams around them.
  • Operate with autonomy in ambiguous spaces—driven to uncover problems, test possibilities, and deliver value without waiting for permission.
  • Combine product data, user research, and your own design instincts to inform decisions and unlock new opportunities.
  • Detail-oriented and able to move quickly while still accounting for edge cases, UX nuance, and interaction quality early in the design process.
  • Thrive in cross-functional teams, co-creating outcomes, shaping team rituals, and improving the product and culture together.
  • Seek feedback, reflect openly, and show a strong desire to stretch, improve, and support others' growth too.
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