Sr. Product Designer
About The Position
Smarter Technologies is the automation and insight platform for healthcare efficiency. As a leading AI-powered revenue cycle management (RCM) platform, we combine proprietary agentic agents, human-in-the-loop AI agents, clinical ontology, and global financial and administrative services. Our comprehensive platform empowers healthcare organizations to automate the entirety of their administrative and financial workflows—driving operational optimization, reducing costs, and enabling better patient experiences. Behind every great agent is a great interface. We're not just building dashboards—we’re designing a new way for humans to collaborate with intelligent systems. The Opportunity We're looking for a Senior Product Designer to join a small, autonomous R&D team and help shape new product surfaces from the ground up. You'd be the second designer on the team, working directly alongside and reporting into the founding designer. We're operating on a rare kind of canvas — greenfield products, modern stack, and no legacy constraints. The challenge isn't incremental improvement; it's first-principles design for problems that don't have established patterns yet. Revenue cycle management is one of the most complex, high-stakes operational domains in healthcare, and we're building the AI-native interfaces that will define how it gets done. This role sits at the intersection of user needs, agent behavior, and system transparency. You'll own the end-to-end design process — from concept through craft — and play a defining role in how people engage with autonomous work.
Requirements
- 5+ years of product design experience at fast-paced software or AI companies.
- A portfolio demonstrating your ability to craft interfaces that are both functional and beautiful — especially complex, data-rich, or workflow-heavy products.
- Comfort operating across the full product lifecycle — from zero-to-one to system-level iteration.
- Proven ability to distill complex systems into intuitive user flows and components.
- A systems thinker who loves creating shared patterns and scalable design frameworks.
- Experience designing AI-powered experiences — you understand agent behavior, trust-building, and system transparency.
- Familiarity with the healthcare or medical technology space.
- Strong communicator with opinions, loosely held — you can present and defend decisions with clarity and grace.
- Bias toward action, rapid iteration, and continuous learning.
- Experience designing for technical users — platform, B2B, or developer tools is a bonus.
Nice To Haves
- Know your way around React, shadcn, ReactFlow, Highcharts, or Recharts — not as an engineer, but as a designer who can speak the language and close the gap with implementation.
- Have experience with vibe coding workflows and integrating design systems into AI-assisted development environments.
- Regularly use AI-native and non-AI research tools like Pendo, Dovetail, UserTesting.com, Claude, or NotebookLM — and have a real point of view on how to use them well.
Responsibilities
- Develop & Maintain Our Design System — Build and evolve a component library of reusable, accessible components with documentation that empowers designers and developers alike.
- Champion Accessibility & Performance — Ensure every interface meets WCAG standards. Be the team's advocate for inclusive, high-performance design across all surfaces.
- Connect Design Across the Org — Partner with product, customer success, and engineering to understand real-world needs and shape the right solutions. You're the critical connector between these groups.
- Leverage Modern Tooling — Use AI-assisted tools to research, ideate, design, and prototype faster. Help define best practices for these tools across the team.
- Ship Great Work — Lead explorations from rough concepts to high-fidelity prototypes, partner closely with engineers for pixel-perfect execution, and share work regularly with stakeholders to move fast without losing quality.
- Advocate for Users — Identify pain points, gather feedback, and continuously evolve the product experience. Bring a strategic mindset to tradeoffs, prioritization, and iteration.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
