Sr. Product Engineer - ArcGIS Online Accessibility

About the position

We are seeking a Senior Product Engineer with experience and passion for making digital products accessible to all people. You will be joining a cross-functional team committed to making Esri's core product ArcGIS Online meet web accessibility standards. Your mission will be to perform continuous testing with a variety of accessibility tools, log issues, and collaborate with teams to resolve defects. You will also work with other accessibility experts to improve, and advocate for Esri's accessibility strategy.

Responsibilities

• Conduct functional and workflow-driven accessibility testing using assistive technologies and automated tools to ensure compliance
• Collaborate with designers, researchers, and engineers to address accessibility considerations, reproduce and prioritize issues, and implement remediations
• Manage the intake and resolution of accessibility issues identified by external testing teams
• Educate and train team members on accessibility tools and testing methods, including keyboard navigation, screen readers, and speech recognition software (such as Dragon)
• Maintain and update Accessibility Conformance Reports (ACRs/VPATs) with product-specific accessibility features and compliance levels
• Partner with leadership, stakeholders, and accessibility experts to improve accessibility processes and advocate for accessibility ('a11y') best practices across teams

Requirements

• 5+ years of experience building accessible enterprise web products, with strong proficiency in HTML, CSS, and JavaScript focused on accessibility
• Deep knowledge of accessibility standards and guidelines, including ADA, WCAG, Section 508, ADAAG, AODA, DDA, the European Accessibility Act, and ARIA implementation, paired with expertise in assistive technologies like JAWS, NVDA, and Microsoft Narrator
• Extensive experience in web accessibility evaluation, quality assurance, implementation, and collaboration with designers and developers to resolve accessibility challenges in web applications
• Strong project management, problem-solving skills, and a track record of delivering large-scale operational projects while mastering highly complex products and features
• Proven ability to deliver technical training, presentations, and support with excellent written and verbal communication skills
• Demonstrated initiative, self-ownership, and a results-driven approach to exceed responsibilities for product and team success
• Bachelor's in compliance, computer science, human factors engineering or related field

Nice-to-haves

• Master's in compliance, computer science, human factors engineering or related field
• Familiarity with Esri ArcGIS software and/or other GIS and mapping products

Benefits

• Industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families)
• 401(k) and profit-sharing programs
• Minimum accrual of 80 hours of vacation leave
• Twelve paid holidays throughout the calendar year
• Opportunities for personal and professional growth