Sr. Product Manager, AMXL Product Strategy

About the position

Do you enjoy breaking down complex business challenges and delivering innovative solutions for unique customer segments? The AMXL Product Strategy team is looking for an experienced leader with a strong record of developing customer-centric products. This role will work across Amazon Business teams, Heavy Bulky Category teams, and partner Tech orgs to deliver transformative solutions for disaster relief, returns management, and enterprise growth.

Responsibilities

• Own end-to-end product strategy and vision for crisis response delivery, returns transformation, and Amazon Business enterprise customer growth
• Form and lead cross-functional teams to develop and implement customer-focused solutions
• Identify opportunities to leverage existing capabilities for new customer segments and use cases
• Create comprehensive PRFAQs and strategy documents that clearly articulate product vision and business impact
• Define and own business metrics and customer experience improvements
• Drive stakeholder alignment across multiple organizations and external partners
• Partner on technical product vision across multiple teams for AB enterprise customer strategy
• Architect integration strategy across AB DEX, Account Reps, AMXL Services, Category, and AB Services team
• Up to 10% travel required

Requirements

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
• Experience in product or program management, product marketing, business development or technology
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience owning feature delivery and tradeoffs of a product
• Experience working across functional teams and senior stakeholders
• Knowledge of key customer experience metrics and methodology (e.g., NPS)
• Experience in influencing senior leadership through data driven insights

Nice-to-haves

• Master's degree or equivalent
• 7+ years of product or program management, product marketing, business development or technology experience
• Experience owning technology products
• Experience in delivering end-to-end customer research studies, including study design, fieldwork (qualitative research moderation and survey execution), analysis, recommendations, reporting and presentation of results to senior leadership
• Experience in areas such as market research, statistics, finance or qualitative/quantitative research
• Experience in using statistical analysis to identify issues or opportunities for improvement

Benefits

• Equity and sign-on payments may be provided as part of a total compensation package
• Full range of medical, financial, and/or other benefits