ServiceNow-posted 13 days ago
$53 - $68/Yr
Intern
Santa Clara, CA
Professional, Scientific, and Technical Services

At ServiceNow, we're looking for students who want to learn, grow, and take a giant step early in their careers, all while making a giant impact. We offer 12-week summer internship opportunities across various business functions. Interns will participate in executive speaker series, career development workshops, philanthropic efforts, and team-building activities. Additionally, interns will have access to online learnings and a dedicated summer coach to further grow their careers with us. This is an excellent opportunity if you are looking to get a taste of product management at a high-growth enterprise software company!

  • Set product vision & strategy
  • Define the roadmap, requirements & product success metrics
  • Develop and test innovative product ideas
  • Work closely with customers to understand their needs and problems to be solved
  • Own detailed competitive analysis for their feature/product
  • Enable our go to market partners
  • Define pricing & packaging (in collaboration with our pricing team)
  • Provide best practice content and guidance
  • Package and deliver in-depth competitive analysis for go to market partners
  • Drive customer usage and adoption programs
  • Occasionally provide onboarding and renewal help
  • Support senior program managers and/or product managers across the entire project lifecycle
  • Work and collaborate directly with Product Managers, Product Design, & Development Teams
  • Build familiarity with scrum process and contribute to team deliverables
  • Research and collect product requirements from key buyer audiences and end-users
  • Oversee the product or project timeline, deadlines, milestones
  • Contribute to the complete product lifecycle
  • Currently enrolled in an accredited university as a full-time student pursuing a MBA degree in Product Management Engineering, Business Management, Analytics, Computer Science, Information Systems, Applied Sciences, or a related field
  • 3 - 6 years of related experience (not to exceed 6 years of experience)
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Experience defining and capturing product requirements and transforming them into a product roadmap
  • Strong prioritization skills and the discipline to focus on high impact activities
  • Deep curiosity about customer needs, along with building customer relationships and delivering high value solutions
  • Exceptional problem-solving and analytical skills and a proven process of data-validated, hypothesis-driven, experiment-tested decisions
  • Experience or awareness with Agile and the Software Development Lifecycle
  • Experience working with developers and designers to craft delightful customer experiences in a highly collaborative environment
  • Demonstrated project management experience from previous internship, or academic or personal projects
  • Base pay of $53.55 - $68.66/hr
  • Equity (when applicable)
  • Variable/incentive compensation
  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs
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