About the position
Access Management Systems (AMS) delivers internal cross-Amazon security solutions for access management and authorization. Our services support businesses across the Amazon portfolio including AWS, Amazon.com, Kuiper, Twitch, Prime Video, MGM Studios, Whole Foods Market, and more! Some of our services are visible and used by Amazonians every day (e.g. human multi-factor authentication), but most of our services are operating behind the scenes. Security is our top priority, but we also obsess about enabling business agility, service availability, scale, and cost-to-serve. AMS is looking for an experienced Senior - Product Manager Tech to help us transform the way we create and maintain access and authorization services across Amazon. You will participate in developing the product roadmaps to execute on that vision. This role is inherently cross-functional and cross-organizational. We are looking for a highly analytical, resourceful, customer focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.
Responsibilities
- Driving vision and direction - leading as the voice of the customer and forming POVs with cross-functional inputs to keep all functions focused, aligned, and united to make fast progress towards goals.
- Driving due diligence - spanning different group of customers with varying needs and having a robust view of risk and opportunities to be factored for launching the CX.
- Develop launch plans with internal stakeholders.
- Communicating to senior/executive leadership tracking progress across various workstreams.
- Identify customer needs, define business requirements and launch new features which improve our overall CX and value proposition.
- Manage new projects end-to-end and ensure our high standards.
- Define and measure success through KPIs, merchant adoption, cost-to-serve, and environmental impact (where applicable).
- Drive technical product development in partnership with engineering teams and ensure early MLPs are designed to scale.
- Represent AMS' strategic initiatives in senior leadership forums, PRFAQs, and OP plans.
Requirements
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
Nice-to-haves
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Benefits
- Flexible work hours and arrangements
- Full range of medical, financial, and/or other benefits
- Equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package
