Sr. Product Manager Technical - External Services, AWS Applied AI Solutions

Amazon • Seattle, WA

1d

About The Position

As part of the AWS Applied AI Solutions organization, we have a vision to
provide business applications, leveraging Amazon's unique experience and
expertise, that are used by millions of companies worldwide to manage day-to-day
operations. We accomplish this by accelerating our customers' businesses through
delivery of intuitive and differentiated technology solutions that solve
enduring business challenges. We blend vision with curiosity and Amazon's
real-world experience to build opinionated, turnkey solutions. Where customers
prefer to buy over build, we become their trusted partner with solutions that
are no-brainers to buy and easy to use.

Join the AWS Decisioning and Planning team to revolutionize how global
enterprises make supply chain decisions through AI-powered innovation. As a
Senior Product Manager, you will own the end-to-end product experience for how
AI agents identify root causes, generate recommendations, and take autonomous
actions — transforming complex supply chain data into clear, evidence-backed
decisions.

AWS Supply Chain is a cloud-native application that combines Amazon’s nearly 30
years of supply chain experience with the resilience, security, and business
continuity provided by AWS services, to transform the way companies manage their
supply chain. We are looking for a seasoned technical product manager to own the
product strategy, development, launch, and ongoing execution for new
applications. In this position, you will play a pivotal role defining product
requirements, setting the go-to-market strategy, and tirelessly championing the
needs of our customers.

You will shape the product experience for AI-powered decisioning capabilities
that help enterprise supply chain teams move from reactive firefighting to
proactive, intelligent operations.

This role is ideal for a product leader passionate about building "0 to 1" AI
products, working with the latest technologies including large language models
(LLMs) and agentic AI, while making a measurable impact on global supply chain
operations. You thrive at the intersection of deep domain expertise and
technical innovation, and you have a track record of turning ambiguous customer
problems into elegant, scalable product solutions.

Requirements

• 5+ years of technical product management with internet business experience
• 5+ years of working as a Technical Product Manager experience
• 3+ years of technical (software development, network development, IT, other related) experience
• Experience in taking a product from conception & definition phase through engineering design and taking it to market
• Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)
• Experience developing, deploying and managing AI products at scale

Nice To Haves

• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience working within teams delivering software products and features using agile methodologies

Responsibilities

• Defining and driving the product experience for AI agents that surface root causes of supply chain disruptions and prioritized, explainable recommendations
• Owning the product strategy for autonomous action capabilities that enable AI agents to execute trusted decisions across enterprise systems
• Building AI prototypes to rapidly validate new product concepts before full engineering investment
• Driving features that increase the accuracy, transparency, and trustworthiness of AI-generated recommendations
• Partnering with science, engineering, and UX teams to deliver a human-AI collaboration experience that makes decision-making faster and more consistent across the organization

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed