Sr Product Operations Manager

Adobe • San Jose, CA

2d • $106,100 - $220,650

About The Position

The Sr Product Operations Manager sits at the intersection of business strategy, customer-facing teams, and technology. This role does not build customer products — instead, it drives the strategy, roadmap, and evolution of internal tools and operational systems that enable our customer-facing teams to operate effectively and meet leadership expectations. This role translates business priorities into a clear vision for how internal tools and processes should evolve. They partner closely with stakeholders across the organization to define requirements, prioritize initiatives, and ensure development teams deliver scalable, high-impact operational solutions.

Requirements

• 5+ years of experience in Product Operations, Business Operations, Strategy, or similar roles
• Experience working cross-functionally with engineering, business stakeholders, and customer-facing teams
• Strong ability to translate ambiguous business needs into structured requirements
• Proven track record of driving operational tooling or systems improvements
• Skilled at navigating matrixed environments and building alignment across business and technical partners
• Strategic problem solver with strong execution rigor

Nice To Haves

• Experience with Workfront preferred, especially within complex, cross-functional environments

Responsibilities

• Act as the primary liaison between business partners and development teams
• Partner with customer-facing leaders to understand struggles, capacity constraints, and performance expectations
• Ensure tooling solutions support efficient delivery workflows and drive reportable impacts
• Own the development of Business Requirements Documents (BRDs), ensuring alignment between business objectives, functional requirements, and success criteria
• Coordinate end-to-end User Acceptance Testing (UAT) strategy for operational tool improvements and new system implementations
• Collaborate with the Enablement team to drive effective rollout and adoption of tooling enhancements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed