Sr Product Sales Specialist - Personal Care

Medline Industries, LP

2d•$92,000 - $138,000

About The Position

Job Summary Medline has an immediate opening for a Sr Product Sales Specialist position within our Personal Care product division! The Sr Product Sales Specialist will execute sales strategies that drive overall achievement of sales targets, and represent the division to the Medline sales force as product expert. This person will display high-level of product and sales ownership through project leadership, product leader partnering, and mentoring new or less experienced product and sales team members. The Sr Product Sales Specialist will also provide sales teams with targeting, pitching the product line, in-servicing and supporting conversions, and own trial set-up, conduct trials, and conduct post-trial reviews and implementation. Job Description Responsibilities: Drive sales pipeline. Grow and retain existing accounts by presenting new solutions, products and services. Prepare and or participate in larger customer or IDN visit presentations. Develop target lists of potential accounts in cooperation with the sales reps. Active role working directly with Medline Sales Leaders to execute overall key strategy and go to market approach. Conduct and deliver business review in partnership with Division Product Management. Guide Medline Sales and Product Management teams in utilizing the business review. Prepare and present business review/plan to Medline teams to assure plan is feasible within cost, time, and environment constraints. Train Medline teams to prepare and present customer needs plan to assure plan is feasible, within cost, time, and environment constraints. Produce competitive analysis materials comparing product with its key competitors by working with the PM team in the division. Prepare and present technical/clinical proposals on how Medline's products can meet customer needs and how they can be effectively integrated and implemented. Present new solutions, products and services to clients. In support of the sales team, foster relationships with decision-makers and external customer stakeholders to obtain and provide feedback to the Division on the needs of customers and supporting specialists. Deliver in depth presentations and product demonstrations to clients and sales representatives. Identify potential customer objections to product conversions and develop plan for objection handling. Project manage all phases from program creation, trial support and through implementation. Key contact for Medline sales reps with questions via email, phone calls or in person. May receive requests directly from customer. Will have a continuing role in customer support to address clients’ issues in the usage of organizational products/services. Conduct physical product conversion when divisional support needed. Education / Inservice Develop and conduct customer in-services/technical training. Develop product training and resource materials (tools, resources, presentations, manuals). Monitor and analyze quality questions or customer complaints. Facilitate resolution of complaints and service issues. Conduct market research and identify and track market trends that affect sales, service and product development. Provide feedback and recommendations for product improvement, and potential new products with appropriate departments. Identify trends with requests and information via interactions with sales to determine market needs and potential innovations. Review Works with client to track their metrics and utilization. Track sales forecast targets. Record activity on accounts and help to close deals to meet these targets. Provide updates on key accounts closes, implementation dates and revenue pull through. Serve as technical/product expert within the organization to contribute to the development of technical presentations and product strategy. Demonstrate industry knowledge on the current practices, research, and professional norms for specific markets and specializations. Engage professional organizations; attend national, regional, and local industry events. Required Experience: Education Bachelor's degree in a business or clinical field. Work Experience At least 4 years product management, product development or sales to include at least 2 years of product sales experience. Demonstrated ability to execute sales marketing strategies and tactics. In depth knowledge of products, customers and market needs Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems. Ability to analyze market trends to effectively develop presentations, provide recommendations and business forecasting. Demonstrated ability working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems. Demonstrated ability assessing and initiating actions independently. Demonstrated time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates. Experience developing and delivering presentations to various audience levels within, and external to, an organization. Communications planning and implementation experience (including the ability to integrate and coordinate various elements into an actionable plan). Proficient in MS Office (Work, Excel, PowerPoint). Position generally requires travel up to 75% of the time for business purposes (within state and out of state). Environment includes office setting and medical facilities. Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts). Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $92,000.00 - $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time. If you’re a self-starter, eager to grow your career within a high-performing environment, this is the place for you. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. To learn more about how Medline makes healthcare run better, visit www.medline.com.

Requirements

Bachelor's degree in a business or clinical field.
At least 4 years product management, product development or sales to include at least 2 years of product sales experience.
Demonstrated ability to execute sales marketing strategies and tactics.
In depth knowledge of products, customers and market needs
Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.
Ability to analyze market trends to effectively develop presentations, provide recommendations and business forecasting.
Demonstrated ability working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.
Demonstrated ability assessing and initiating actions independently.
Demonstrated time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Experience developing and delivering presentations to various audience levels within, and external to, an organization.
Communications planning and implementation experience (including the ability to integrate and coordinate various elements into an actionable plan).
Proficient in MS Office (Work, Excel, PowerPoint).
Position generally requires travel up to 75% of the time for business purposes (within state and out of state).
Environment includes office setting and medical facilities.
Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts).

Responsibilities

Drive sales pipeline.
Grow and retain existing accounts by presenting new solutions, products and services.
Prepare and or participate in larger customer or IDN visit presentations.
Develop target lists of potential accounts in cooperation with the sales reps.
Active role working directly with Medline Sales Leaders to execute overall key strategy and go to market approach.
Conduct and deliver business review in partnership with Division Product Management.
Guide Medline Sales and Product Management teams in utilizing the business review.
Prepare and present business review/plan to Medline teams to assure plan is feasible within cost, time, and environment constraints.
Train Medline teams to prepare and present customer needs plan to assure plan is feasible, within cost, time, and environment constraints.
Produce competitive analysis materials comparing product with its key competitors by working with the PM team in the division.
Prepare and present technical/clinical proposals on how Medline's products can meet customer needs and how they can be effectively integrated and implemented.
Present new solutions, products and services to clients.
In support of the sales team, foster relationships with decision-makers and external customer stakeholders to obtain and provide feedback to the Division on the needs of customers and supporting specialists.
Deliver in depth presentations and product demonstrations to clients and sales representatives.
Identify potential customer objections to product conversions and develop plan for objection handling.
Project manage all phases from program creation, trial support and through implementation.
Key contact for Medline sales reps with questions via email, phone calls or in person.
Will have a continuing role in customer support to address clients’ issues in the usage of organizational products/services.
Conduct physical product conversion when divisional support needed.
Develop and conduct customer in-services/technical training.
Develop product training and resource materials (tools, resources, presentations, manuals).
Monitor and analyze quality questions or customer complaints.
Facilitate resolution of complaints and service issues.
Conduct market research and identify and track market trends that affect sales, service and product development.
Provide feedback and recommendations for product improvement, and potential new products with appropriate departments.
Identify trends with requests and information via interactions with sales to determine market needs and potential innovations.
Works with client to track their metrics and utilization.
Track sales forecast targets.
Record activity on accounts and help to close deals to meet these targets.
Provide updates on key accounts closes, implementation dates and revenue pull through.
Serve as technical/product expert within the organization to contribute to the development of technical presentations and product strategy.
Demonstrate industry knowledge on the current practices, research, and professional norms for specific markets and specializations.
Engage professional organizations; attend national, regional, and local industry events.