Sr. Program Manager - Meetings & Events

Direct Travel

1d • Remote

About The Position

The Senior Group Program Manager position supports a dynamic North American
leisure group department at Direct Travel, a leading Virtuoso agency.

POSITION IS REMOTE. It requires travel for group management.

Requirements

• Strong leadership and analytical skills.
• Project management expertise.
• Exceptional interpersonal abilities.
• Ability to lead strategic planning and key initiatives.
• Minimum of 5 years of experience in the Leisure Travel or Hospitality Industry, with preferred experience in managing group travel.
• Proficient in Microsoft Word, Excel, PowerPoint, Forms, and Outlook as well as a propensity to learn new programs
• High level of detail orientation while being proficient at multi-tasking.
• Strong quality control management.
• Strong verbal and written communication. Demonstrate an ability to learn and adapt to changing procedures, methods or processes and assist in teaching others.
• Excellent time management and organizational skills.
• Strong strategic planning skills with forward thinking mindset.
• Self-motivated learner committed to continuous improvement and process enhancement.
• Ability to work independently while thriving in a collaborative team environment.
• Must be able to lawfully work within the US or Canada and have unrestricted work authorization for US or Canada
• Proficiency in Microsoft Office including Teams and SharePoint

Nice To Haves

• Prior experience in Cvent

Responsibilities

• Work as part of the North American Leisure Groups Management Team to achieve team and company objectives.
• Manage Cvent website development, registration and attendee management.
• Collaborate with internal departments to manage marketing and business strategies to drive sales and optimize revenue growth.
• Provide client engagement support with group programs.
• Identify new group prospects and prepare proposals.
• Coordinate and manage team schedules, keeping track of delivery and payment deadlines.
• Update and maintain group departures manifests on intranet to assure up-to-date information including campaigns.
• Exceptional interpersonal and presentation skills, with the ability to engage and influence diverse audiences.
• Support the leisure group team as required.
• Ability and willingness to work extended workdays and occasional weekends.
• Proven track record of success in driving growth and empowering teams to create personalized experiences.

Benefits

• Medical
• Dental
• Vision benefits
• employee rewards and recognitions program
• Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed