Sr. Program Manager, Merchandise Presentation Execution, WFM POG Production

Amazon • Austin, TX

2d

About The Position

Reporting to the Manager of Merchandise Presentation, this leader owns the
overall Merchandise Presentation execution portfolio, driving strategic
alignment and operational excellence across projects and programs that span
visual merchandising, planogram execution, and cross-functional process
improvement. This leader maintains a portfolio-level view while demonstrating
the willingness and ability to dive deep into specific workstreams — initiating
new efforts or stabilizing in-flight work — before transitioning ownership for
long-term sustainability.

The successful candidate will have a growth and continuous improvement mindset,
with a relentless focus on delivering results in a complex and dynamic
landscape. This leader will demonstrate in-depth knowledge of retail best
practices, a continued commitment to long-term goals, and resilient leadership
throughout the journey.

Requirements

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Nice To Haves

• 2+ years of driving process improvements experience
• Bachelor's degree, or Bachelor's degree in business, operations, human resources, adult education, organizational development, instructional design or related field

Responsibilities

• Owns and actively monitors the Merchandise Presentation execution portfolio, maintaining real-time visibility into project status, milestones, dependencies, and risks across all active workstreams.
• Proactively identifies risks to current business deliverables and POG stability; develops and executes mitigation strategies before issues escalate to execution failures.
• Dives deep into specific workstreams as needed to initiate, unblock, or stabilize efforts — establishing structure and momentum before transitioning to long-term owners.
• Partners cross-functionally to drive progress across interdependent workstreams; quickly builds context in new domains and applies that knowledge to accelerate alignment and execution.
• Develops and maintains reporting and written artifacts — including status updates, risk summaries, and executive communications — to effectively convey portfolio health and organizational needs up and across the business.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level