Sr. Program Manager
About The Position
We are looking for a Sr. Program Manager with a passion for driving critical and complex business operations. Reporting to the Head of Partnerships, Licensing & Events, you will play a pivotal role in supporting a dynamic Partnerships, Licensing & Events (PL&E) Team across diverse initiatives. You will deliver operational excellence, leveraging a deep skill set and breadth of experience combined with urgency and meticulous precision. As the bridge between cross-functional teams, you lead a multitude of efforts connected across the organization, ensuring projects are scoped, communicated, monitored, and completed on schedule.
Requirements
- 7+ years of Program Management experience or equivalent
- 3+ years of experience supporting creative development
- Advanced Proficiency in Jira administration (e.g., configuring custom issue types, permission schemes, and automation rules)
- Proficiency with platforms and tools such as Confluence, Slack, and Google, Microsoft, and Adobe Suites
- Proven track record in e-commerce, digital product, or consumer tech environments
- Strong technical understanding of web, app, and system integrations
- Excellent communication and stakeholder management skills
- Comfortable working independently and in group environments
- Ability to support Pacific Time Zone business hours
Nice To Haves
- PMP (Project Management Professional) certification is a plus
Responsibilities
- Establish, refine, and enforce project management governance and methodologies; build, train, and support SOPs, systems, logistics, inventories, and assets
- Operate as the primary point of contact for stakeholders; own the project calendar and provide regular status reports and manage expectations
- Proactively identify, inform, manage, and mitigate risks, issues, and dependencies while delivering projects
- Lead, mentor, and motivate cross-functional teams including creative, merchandising, product, shipping, and engineering
Benefits
- Annual Bonus Program
- Healthcare: 100% premiums covered for medical, dental, and vision for employees (50% for dependents)
- Basic Life and AD&D with option for additional voluntary coverage
- Short and long term disability coverage
- 401k with up to 4% match
- EAP and Spring Health that gives you and dependents access to free therapy and coaching
- Free access for you and your family to our digital wellness platform - Wellness Coach
- Generous PTO in addition to our Week of Zen - the time between Christmas and New Year’s to relax and recuperate
- Fully Paid Parental Leave - 16 weeks for birthing and non-birthing parents
- Family forming & fertility support and services through Maven
- Annual Zenni Gift Card - to use towards our products!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
