Sr Sales Operations Analyst
About The Position
What you get to do in this role: Attend and participate in all forecast meetings supporting Sales Management in the weekly roll-up of their forecast Perform pipeline reviews and establish best practices and methodologies for forecast accuracy Analyze and review current customer licensing, products and usage and identify new revenue opportunities Suggest creative pricing and payment solutions balancing customer needs and pricing policies. Review Quotes and Order Forms for accuracy and completeness. Ensure all Orders are approved within pricing and discount policies. Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition) Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool. Support sales organization’s requirement for Customer licensing compliance Work with multiple business stakeholders (legal, finance, marketing) to develop solutions against Channel & Alliance growth and roadmap and develop operational best practices Partner with Sales Managers and Account Executives/Managers to identify opportunities to increase revenue, improve salesforce efficiency, and scale our business effectively Act as the first line support for Channel & Alliance sales team and Channel & Alliance partners in areas of training, onboarding and ongoing collaboration Work in partnership with Channel & Alliance sales team on partner calls to ensure pricing policies and deal strategy are clearly understood Develop dashboard requirements to provide visibility to Channel & Alliance pipeline and transactions as well as performance against metrics Maintain Channel & Alliance account maps & assignments in the ServiceNow sales automation tool
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- 2-4 years of proven experience of Sales Operations in a software sales organization
- Organized, with excellent attention to detail and the ability to work in a fast-paced environment
- Proficient in PPT, Word, and Excel
- Experience with a CRM system
- Has been in a role supporting Sales Reps and Sales Territories
- Strong listening, analytic and organizational skills
- Team Player with positive attitude ready to work in a fast-paced environment
- Excellent analytical and problem-solving skills with ability to drive conflict resolution
- Excellent interpersonal, written and verbal communication
- Ability to work in an aggressive, fast paced environment managing multiple priorities
- Must be hands-on with solid attention detail
- Results Driven
Nice To Haves
- Selling Software as a Service is a plus
Responsibilities
- Attend and participate in all forecast meetings supporting Sales Management in the weekly roll-up of their forecast
- Perform pipeline reviews and establish best practices and methodologies for forecast accuracy
- Analyze and review current customer licensing, products and usage and identify new revenue opportunities
- Suggest creative pricing and payment solutions balancing customer needs and pricing policies.
- Review Quotes and Order Forms for accuracy and completeness.
- Ensure all Orders are approved within pricing and discount policies.
- Interface to Deals Desk, Finance and Legal as needed (i.e. revenue recognition)
- Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool.
- Support sales organization’s requirement for Customer licensing compliance
- Work with multiple business stakeholders (legal, finance, marketing) to develop solutions against Channel & Alliance growth and roadmap and develop operational best practices
- Partner with Sales Managers and Account Executives/Managers to identify opportunities to increase revenue, improve salesforce efficiency, and scale our business effectively
- Act as the first line support for Channel & Alliance sales team and Channel & Alliance partners in areas of training, onboarding and ongoing collaboration
- Work in partnership with Channel & Alliance sales team on partner calls to ensure pricing policies and deal strategy are clearly understood
- Develop dashboard requirements to provide visibility to Channel & Alliance pipeline and transactions as well as performance against metrics
- Maintain Channel & Alliance account maps & assignments in the ServiceNow sales automation tool
Benefits
- health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
