Sr SAP Basis Engineer

apiphani•Boston, MA

6h•$120,000 - $140,000•Remote

About The Position

Sr SAP Support Engineers are responsible for delivering and overseeing the delivery of technical support to client SAP landscapes and satellite systems. They are responsible for the technical aspects of enhancing, updating and deploying critical changes, designing new solutions, and creating procedures in the SAP area. They are also the main delivery contact for a few client accounts.

Requirements

Bachelor of Science in Computer Science, Engineering, Applied Sciences, or equivalent work experience
8-10 years of relevant hands-on SAP Basis engineering with one or more area of focus.
3+ years of experience as an SAP Basis engineer in a service provider or advanced IT organization operating in a 24x7 environment
Solid background administering SAP HANA databases
Solid background administering SAP Sybase databases
Understanding of SAP security principals
Experience with Red Hat Enterprise Linux and Ansible preferred
Experience with configuration management and automation tools
Familiarity with agile engineering practices (Kanban, continuous delivery, etc.)
Experience working in ITSM tools, ServiceNow preferred
AWS and Azure service usage on commercial or government cloud
Development experience with a high-level language such as python or java a plus
Strong analytical and critical thinking skills
Strong ownership bias
Deadline and detail-oriented
This position requires US Citizenship—work must be done within the borders of the US.

Responsibilities

Provide the single point of contact for planning and scheduling client technical maintenance and upgrade activities.
Interface with client technical staff on regular meetings and help with planning and recommendations for improvement.
Perform project-based and production support responsibilities as needed to support apiphani managed client environments inclusive of: SAP system migrations, SAP landscape refreshes, data protection including database backup & recovery, HA configurations and ongoing SAP system maintenance activities, e.g., SAP performance management, patching, problem management, etc.
Build and maintain comprehensive documentation for problem resolution actions, root cause, procedures, etc.
Drive continual improvement in systems operations through collaboration with both delivery and development teams.
Actively engage in root cause analysis, in collaboration with software development and other delivery teams.
Participate in development initiatives to improve operational performance.
Collaborate with team leaders and team members to review workflow processes and SOPs.
Execute against defined projects and report on their progress.
Train and mentor new team members.

Benefits

Medical/dental/vision - 100% paid for employees, 50% paid for dependents
Life and disability - 100% paid for employees
401K - 3% contribution, no employee contribution necessary
Education and tuition reimbursement - up to $50K annually
Employee Stock Options Plan
Accident, critical illness, hospital indemnity benefits offered through our providers
Employee Assistance Program
Legal assistance
Paid Time Off - up to 6 weeks per year
Sick Leave - up to 2 weeks per year
Parental Leave - up to 12 weeks
Benefits listed in the job description apply to employees working in the United States. For international employees, Apiphani partners with an Employer of Record, Deel, and provides all statutory benefits required under local law; certain U.S.-specific programs (such as EAP, legal assistance, etc.) may not be available outside the United States. The specific benefits package will be outlined in the local employment agreement issued through Deel.