Sr. Service Supervisor - Equinox and Radius

Greystar Management Services•Seattle, WA

1d•$44 - $47

About The Position

Equinox and Radius have an immediate opening for an experienced Sr. Maintenance Supervisor! Our team members are high performers that care about customer service and exceed expectations. The Maintenance Supervisor plays a critical role in our success. Equinox houses 204 apartments in the highly desirable Eastlake neighborhood of Seattle. This stunning mid-rise offers luxurious amenities and a great community feel. Radius boasts newfound urban luxury in this 282 unit mid-rise. Nestled in the popular South Lake Union neighborhood, this community is easily accessible by public transportation. Manages and coordinates all technical and mechanical work for a very large property, or multiple properties, to ensure the interior and exterior of buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality as well as meeting budgeted financial and operational goals. In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package .

Requirements

Vast maintenance management experience in multifamily housing
Knowledge of Hot Water Heater repair and maintenance, carpentry
Knowledgeable and skilled in safe use and maintenance of hand tools, power tools, and mechanical equipment
Proficient in MS Office Suite and property management software (Yardi/One Site)
High level of professionalism in both manner and dress
Proficient in MS Office Suite
property management software (Yardi/One Site) highly desired

Nice To Haves

Background on different types of roofing materials shingle to BUR Membrane and EPDM highly preferred
Knowledge of hot water repair and maintenance highly desired

Responsibilities

Being part of a team and having fun while providing excellent customer service
Managing outside vendors and following up on warranties by email and phone
Develop standards for the cleanliness and overall appearance of the property
Supervising up to 5 employees
Assist with developing the budget for regular repair and maintenance and capital expense
Delegate and complete resident work orders in a timely manner
Manages the completion of all work orders generated from resident requests for service, as well as ensuring routine upkeep on the property is diagnosed and repaired or replaced in accordance with established policies, procedures, safety standards, and code requirements and budgetary requirements.
Oversees the “make-ready” process to prepare vacant apartment homes for leasing and new move -ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, and inspecting completed work.
Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and Greystar standards.
Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required.
Maintains and orders adequate inventory of spare parts and maintenance materials as needed to stay within budgetary guidelines.
Prepares the maintenance and capital expense budget for the property by analyzing and evaluating financial statements, and accessing operational reports that establish historic and predict performance patterns based on yearly unit inspections.
Completes monthly Preventative Maintenance procedures as outlined in the Policy and Procedure Manual.
Supports cost-cutting and expense control programs by ensuring parts are repaired when possible rather than replaced.
Ensures team is not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
Conducts regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure property compliance.
Demonstrates customer services skills by treating residents and others with respect, answering questions from your team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.

Benefits

housing discounts of up to 40% at Greystar communities
cell phone allowance
monthly bonus incentives
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service!
Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.