Sr. Software Engineer, Back End

Pendo • Raleigh, NC

54d • $125,000 - $140,000 • Hybrid

About The Position

Pendo’s Integrations team enables our customers to become truly product-led by deeply embedding Pendo data into the rest of their technology stack. We build and maintain the backend systems that power key integrations with external applications and services — helping customers unlock the value of product insights across their broader workflows. The Integrations team is looking for a Senior Back End Engineer to join us in building the systems that bring Pendo’s insights into the tools our customers use every day.

Requirements

• 5+ years of professional backend engineering experience , ideally in distributed systems, web applications, data-intensive products, or integration platforms.
• Strong proficiency in a compiled backend language (e.g., Go, Java, Python, C++ ) and experience designing scalable services or APIs.
• Experience building and operating high-throughput pipelines, microservices, or event-driven architectures .
• Experience with cloud platforms (AWS/GCP) , containerization (Docker, Kubernetes), and relational or NoSQL databases.
• Strong understanding of performance optimization, resiliency patterns, and scalable system design .
• Experience writing and maintaining unit, integration, and end-to-end tests .
• Strong communication, collaboration, and technical leadership skills.
• BS+ in Computer Science or equivalent experience.

Nice To Haves

• Familiarity with integrating external APIs, authentication models, and partner platforms is a plus.

Responsibilities

• Architect, design, and deliver large-scale backend services that power Pendo’s integrations with third-party systems such as Salesforce, Slack, Segment, and other enterprise tools.
• Build and optimize distributed, event-driven data pipelines that reliably process and sync high volumes of behavioral and product analytics data.
• Lead complex technical initiatives from discovery through design, implementation, testing, and production rollout.
• Design, implement, and harden public- and private-facing APIs with a focus on performance, correctness, and maintainability.
• Use AI-powered tools and workflows (LLMs, code assistants, automation frameworks) to enhance developer productivity and streamline how we design, build, and maintain integrations.
• Collaborate cross-functionally with product, design, infrastructure, and partner teams to translate customer and business needs into elegant technical solutions.
• Mentor and uplevel engineering peers , contribute to design reviews, and promote best practices in coding, reliability, testing, observability, and performance.
• Drive operational excellence through robust monitoring, alerting, and continuous improvement of availability, throughput, and cost efficiency.
• Contribute to technical strategy , architectural decisions, and long-term roadmaps for Pendo’s integration platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees