Sr. Software Engineer - Internal Operations (Remote)

About the position

We are seeking a Senior Software Engineer for Rula's Internal Operations team. This team is responsible for Billing and Support workflows and works closely with internal stakeholders. As a member of this team you will be responsible for building and maintaining the platform and features across these domains. For the Billing side - automating and streamlining billing processes for patients, providers and insurance. For the Support side - building features in the internal Ops Tool to allow support agents to assist our clients. We, as a team, are focused on doing things well and building reliable, scalable solutions. We focus heavily on communication, and working as a team to solve problems.

Responsibilities

• Build and maintain the platform and features for Billing and Support workflows.
• Automate and streamline billing processes for patients, providers, and insurance.
• Develop features in the internal Ops Tool to assist support agents.
• Collaborate with internal stakeholders to ensure effective solutions.

Requirements

• 4+ years of Backend experience building modern database-backed (sql/no-sql) web applications.
• Collaborative working style and bias to helping others in the team grow.
• Experience working on cross-functional teams.
• Experience driving all phases of the development lifecycle: planning, technical specing, execution, and measuring success.

Nice-to-haves

• 4+ years of experience with our stack: Typescript, React, Node, Ruby, Python, Kafka.
• Fullstack experience building modern database-backed web applications.
• Previous experience in products with high reliability/accuracy requirements (finance, mission critical systems, etc.).
• Strong sense of ownership and track record of delivering projects.
• High personal awareness and growth mindset.

Benefits

• 100% remote work environment (US-based only).
• Working hours to support a healthy work-life balance.
• Full transparency of pay ranges regardless of where you live in the United States.
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA.
• 401(k) plan access.
• Generous time-off policies including 2 company-wide shutdown weeks each year for self-care.
• Paid parental leave for all parents.
• Employee Assistance Program (EAP) for mental and physical health support.
• New hire home office stipend.
• Quarterly department stipend for team-building activities.
• Wellness events and lunch & learns.
• Community and employee resource groups.