Sr. Software Engineer

Jewelers Mutual•Raleigh, NC

About The Position

We are looking for a senior technical leader to own and evolve our Shipping platform. This platform enables jewelers to attach insurance to shipments of high-value items as they move between customers, suppliers, and partners. It is a revenue-critical system with deep integrations across shipping carriers, insurance workflows, and internal platforms. We are looking for a senior technical leader to own and evolve our Shipping platform. This platform enables jewelers to attach insurance to shipments of high-value items as they move between customers, suppliers, and partners. It is a revenue-critical system with deep integrations across shipping carriers, insurance workflows, and internal platforms. The Shipping platform exists today as a mature, multi-service application built primarily in C# and .NET, with a small, capable team and significant production usage. It does not currently have a dedicated tech lead and is entering a new phase of modernization and integration into our Core Services platform, which is built on AWS serverless technologies using TypeScript and a Kafka-like event streaming architecture. This role is not about rewriting everything. It is about setting technical direction, stabilizing and improving what exists, and thoughtfully evolving the platform toward a modern, event-driven architecture while the business continues to move.

Requirements

10+ years of professional software engineering experience
Deep experience with C# and .NET in production systems
Proven success modernizing or evolving legacy systems without disrupting the business
Hands-on experience designing and building cloud-native systems, preferably on AWS
Strong understanding of event-driven and asynchronous architectures
Experience with Kafka or Kafka-like streaming platforms and event-based integration patterns
Experience working with external vendors, APIs, and complex integrations
Ability to lead technical direction through influence rather than authority

Nice To Haves

Experience integrating Kafka-style event streams with serverless compute (for example Lambdas)
Production experience with TypeScript
Infrastructure as Code experience using Terraform, CDK, or equivalent tools
Experience designing event schemas, versioning strategies, and backward-compatible contracts
Background in logistics, shipping, payments, insurance, or other regulated or high-trust domains
Prior experience as a Staff Engineer, Principal Engineer, or Senior Tech Lead

Responsibilities

Serve as the technical lead for the Shipping platform, owning architecture, technical direction, and system health
Partner closely with Core Services leaders to integrate shipping capabilities into our serverless, event-driven platform
Lead modernization efforts using pragmatic, incremental approaches such as strangler patterns and service extraction
Design and evolve event-driven integrations using a Kafka-style streaming model
Evaluate existing services and integrations to determine what should be wrapped, refactored, replaced, or retired
Guide the team in improving reliability, observability, testing, and deployment practices in a legacy codebase
Design APIs and event contracts that expose shipping functionality as reusable platform capabilities
Balance near-term delivery with long-term platform alignment and technical sustainability
Mentor and support engineers as they adopt new patterns, tools, and architectural approaches
Act as a key technical partner to product, operations, and leadership on shipping-related initiatives

Benefits

Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.
Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes
Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.

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