Sr. Solution Architect [REMOTE]

Iteris

22d•$127,700 - $142,200•Remote

About The Position

Iteris is seeking a Sr. Solution Architect to join Iteris’ innovative team to lead the customer adoption and growth of our cutting-edge solutions, as Iteris brings global transportation technologies to the Americas through Almaviva’s Moova software solutions. We are committed to transforming the customer experience, increase operational efficiency and lowering our clients’ costs through advanced transportation and mobility technologies - we’re looking for a dynamic Sr. Solution Architect to help us achieve our mission. The Almaviva Group designs, implements, and manages advanced technological solutions and systems and related logistics structures for companies and public administrations operating in a variety of sectors, including, but not limited to, transport, logistics, agriculture, digital health, defense and security, energy, utilities, financial services, industry, telecommunications, and media. For more information, visit Almaviva’s website at www.almaviva.it. Iteris, Inc. is a provider of smart mobility infrastructure management solutions and part of the Almaviva Group businesses serving the transportation and logistics industry. Iteris’ cloud-enabled solutions help public transportation agencies, municipalities, commercial entities, and other transportation infrastructure providers monitor, visualize, and optimize mobility infrastructure to make mobility safe, efficient, and sustainable. As a pioneer in intelligent transportation systems technology, Iteris’ advanced detection sensors, mobility and traffic data, software-as-a-service offerings, and consulting services represent a comprehensive range of mobility infrastructure management solutions that serve customers in the United States and internationally. For more information, visit Iteris’ website at www.iteris.com.

Requirements

Bachelor’s degree in computer science, Information Technology, or related field / relevant experience
Minimum of 7 years of experience in software delivery management in the transportation / public
Proven track record of managing large-scale software deployments and customer relationships
Strong leadership skills and the ability to manage cross-functional teams
Excellent communication and interpersonal skills, with a customer-centric approach
Deep understanding of software development lifecycle and agile methodologies
Ability to troubleshoot and resolve complex technical issues
Willingness to travel as needed to meet with customers and internal teams, including internationally as needed

Responsibilities

Drive the adoption of the Moova solutions with public agency and enterprise customers
Help solve our customer’s business problems through creativity and technical acumen
Champion key concepts for our product roadmaps based on your intimate customer knowledge
Lead the end-to-end delivery process for integrated Moovia customer implementations, including support Design Reviews, product configurations and or customizations
Identify, track, and solve key customer business problems using Moovia full product suite
Support the Business Development, Marketing and Product teams in product roadmap innovations, customer outreach and GTM strategies
Develop and maintain strong relationships with customers, identifying new areas for growth through creative problem solving and relationship building
Strive for industry leading software subscription renewal rates and net dollar retention rates
Monitor and drive the growth of Moovia accounts, identifying opportunities for further expansion and enhancement at our top accounts
Serve as the primary technical point of contact for customers, addressing any challenges and facilitating continuous improvement
Other duties as assigned