Sr. Specialist Tech Strategy Sales Support

Staples • Framingham, MA

2d

About The Position

Staples is business to business. You’re what binds us together. Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We are inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more. The Transaction Tech, Ink & Toner Team is accountable for a material portion of Staples revenue that flows through StaplesAdvantage.com as well as Staples.com. Comprised of Merchants and Specialists, the team owns category strategy, vendor management, revenue and margin forecasting and targets, as well as go-to-market strategy. In a Merchant-led formation, this team utilizes data and deep understanding of the products, channel, and consumer to inform the sales and marketing direction A leader within the Transactional Technology team, this role is the direct connection between merchandising and sales. This role has two main functions: proactive sales identification and reactive sales support (fielding hundreds of rep inquiries/month). This role will represent the vendor brand in support of the sales team while also assisting the vendor in navigating the internal teams within Staples needed to drive growth.

Requirements

• Good working knowledge of Technology categories as well as key drivers to sales success
• Ability to facilitate onsite or virtual sales calls with Staples sellers.
• Ability to participate in events, vendor floor days, lunch and learns, planning sessions, etc., as required.
• Strong understanding of the sales motion and customer motivations
• Creativity grounded in B2B customer understanding: knowing the sales plays and materials that will resonate.
• Understanding of B2B and tactics to drive human sales force
• Exceptional time management, prioritization and organizational skills
• Excellent verbal and written communication skills.
• Ability to influence at multiple levels
• Proactive communication; comfortable with assessing the need for immediate action
• Demonstrated ability to build strategic partnerships (internal and external)
• Experience with Microsoft Tools
• 2-5 Years of Sales or Operational Experience preferably in Tech

Nice To Haves

• Bachelor’s Degree or equivalent work experience

Responsibilities

• Owns contributing to a team on track to deliver incremental transactional tech revenue in a steady state operating model
• Plays a leadership role in developing selling motion in the enterprise channel via operational flows, system set up, leadership and greater sales team presentations
• Work on development of sales opportunities, supporting the Staples sales teams – inclusive of Midmarket, Commercial and Enterprise
• Assist Staples sales teams with vendor specific solutions and programs
• Sales lead development and follow up – educate and guide Staples sellers
• Share expert point of view to help develop account plans and territory mapping to understand profile and actions to develop business
• Maintain a detailed level of communication with field Sales Teams
• Understands and can articulate the customer needs, market trends, shopping behaviors, and how Staples will win in focus tech categories.
• Consistently analyzes data to identify opportunities to grow the business.
• Presents data and strategy at strategic meetings, as well as ad hoc as opportunities arise

Benefits

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level