Sr. Supply Chain Manager - Amazon Shipping, SWA S&OP

Amazon • Nashville, TN

1d

About The Position

The Demand Planning Senior Supply Chain Manager ultimately solves the questions
of (1) how do we make our shipping services best in class, (2) how do we offer
our shipping services to more customers, and (3) how do we optimize network to
remove constraints and increase speed.

Are you an experienced Business Operator with a strong work ethic? Do you enjoy
solving complex optimization problems? If yes, this opportunity will appeal to
you. At Amazon, we're working to be the most customer-centric company on earth.
To get there, we need exceptionally talented, bright, and driven people.

The Demand Planning Supply Chain Manager works across the organization in a
cross-functional environment with Operations, Product, and Tech teams to define
the needs, goals, and execution plans to create a world class transportation
network. They maintain and report up to date and accurate statistics, management
reports, and analysis. They also facilitate the flow of information between
different stakeholders and resolves any potential issues that impact customer
experience and business continuity. The Senior Supply Chain Manager also
provides timely resolution to issues by researching and querying internal tools
and by making real-time decisions. An ideal candidate should be able to act as a
single threaded leader for end-to-end processes, understand the requirements,
analyze data and notice trends, and be able to drive Customer Experience without
compromising on time.

This role requires the ability to partner cross-functional, dive deep into large
and complex datasets with strong SQL proficiency/AI leveraging capabilities to
extract actionable insights from multi-dimensional supply chain data. The
successful candidate must demonstrate comfort working with enterprise-scale
databases to analyze volume forecasts, capacity planning metrics, and
operational performance across the network. Additionally, this position demands
the ability to work cross-functionally across multiple teams—including
Operations, Product, Tech, Finance, and Business Development—to drive quick
execution on critical initiatives and accelerate decision-making in dynamic
operational environments.

In this position, you will own strategic Amazon Shipping growth and business
relationships for the organization to optimize cost and improve profitability by
focusing and optimizing Linehaul metrics across 13-52 week planning horizon.
This position requires ability to program manage multiple workstreams, and
working with partner teams across various supply chain functions like
transportation, engineering, launch, finance, and operational planning. This
position will also require working with business teams such as Revenue
Management, Business Development, and Commercial. This role is a high visibility
role as it requires regular interaction with leadership team and involves in
critical decision making. Finally, this position will help develop sustainable
and standard mechanisms and process to drive further automation.

Requirements

• 5+ years of program or project management experience
• 5+ years of supply chain experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Nice To Haves

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Responsibilities

• Work with partner teams across various supply chain functions like transportation, engineering, launch, finance, and operational planning (under the roof and on-road)
• Leverage historical data to create forward looking planning models to integrate in partnership with business teams
• Utilize problem-solving skills to work through difficult challenges
• Provide forecast and work with downstream & upstream stakeholders, such as Amazon Logistics (AMZL) and North America Sort Center (NASC), to plan for capacity
• Collaborate with AMZL and NASC to drive capacity decisions such as hiring, vehicle procurement and onboarding Delivery Service Partners
• Improve demand forecast and route planning accuracy
• Drive commingling opportunities to improve shipments per route and overall cost per unit
• Integrate reverse-logistics demand with existing Amazon Shipping Operations demand
• Present data-driven proposals and plans to Sr. Leadership

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level