Sr Technical Implementation Engineer I-1

Alkami Technology•Bentonville, AR

8d•$95,000 - $105,000•Remote

About The Position

The Senior Technical Implementation Engineer leads high-stakes B2B conversion projects, leveraging core banking APIs to integrate Alkami’s digital solutions with client systems and third-party vendors. This role applies advanced technical knowledge, independently resolves issues, and serves as a mentor to junior engineers. The Senior Technical Implementation Engineer ensures customer satisfaction through proactive problem-solving and by delivering scalable, high-quality solutions.

Requirements

Proficiency with programming languages such as C#, Java, Python, or JavaScript.
5-7 years of related technical experience in Fintech, Banking or SaaS
Experience with relational databases (MSSQL, Oracle, MySQL, Postgres) around data conversions (SQL Server, primarily).
Strong ability to resolve complex technical problems independently.
Proven experience collaborating with clients, third-party vendors, and internal technical resources.
Excellent communication skills with the ability to engage consultatively with both technical and business stakeholders.

Nice To Haves

Experience with “always on” systems focused on scalability and high availability
Knowledge of Remote Deposit Capture (RDC).
Background in financial or SaaS-based product implementations
Ability to recommend new technologies or processes to improve efficiency
Exposure to project management and tracking systems (JIRA, ServiceNow, etc.)

Responsibilities

Provide technical leadership by serving as the go-to resource for product implementation and support.
Act as a subject matter expert for configuring a significant portion of the Alkami platform.
Lead complex B2B core banking integrations and data conversions, leveraging a deep understanding of banking core APIs and cross-system communication.
Integrate Alkami products with third-party vendor systems by designing and executing configuration and customization activities.
Configure and troubleshoot complex technical issues related to Alkami Digital Banking Products.
Identify and resolve technical challenges by recommending process improvements that enhance client efficiency and satisfaction.
Collaborate with internal stakeholders by providing guidance on technical requirements and issue resolution.
Mentor junior engineers by providing coaching, feedback, and knowledge-sharing opportunities.
Serve as a subject matter expert on technical implementation methodologies and tools.
Expert-level data manipulation and conversion skills - SQL is the "high bar" requirement.
Independently resolve high-level technical problems and escalate only critical issues as needed.
Contribute to company initiatives by supporting automation, scalability, and continuous improvement efforts.