Sr. Technical Program Manager - 11244

Coupa Software, Inc. • Salt Lake City, UT

11d

About The Position

The Senior Technical Program Manager will lead the delivery of complex, cross-functional technical programs that support Coupa’s strategic and operational priorities. This role partners closely with business and technology leaders to translate objectives into executable programs, ensure alignment across teams, and deliver measurable business outcomes. This leader will play a key role in driving strategic technology initiatives, including programs that leverage data and AI capabilities across both internal platforms and customer-facing solutions. The ideal candidate brings a strong background in delivering complex technical programs in a dynamic, fast-paced environment.

Requirements

• 8+ years of experience leading complex, cross-functional technical programs in dynamic, fast-paced environments.
• Demonstrated success delivering enterprise initiatives spanning multiple functions and core systems including cross-system integrations.
• Strong understanding of software delivery models, system integrations, and the software development lifecycle (SDLC).
• Proficiency in project management tools and software (e.g., JIRA, Smartsheet, Confluence, Gemini).
• Exceptional program planning, risk management, and execution discipline with a track record of delivering measurable business outcomes.
• Proven ability to influence and align senior stakeholders and executive leaders.
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field

Nice To Haves

• Experience working on AI/ML, data platform, or intelligent automation initiatives (internal or customer-facing) strongly preferred.
• Experience supporting sales, finance, customer success, or revenue operations programs is a plus.
• PMP, CSM, or equivalent certification preferred.

Responsibilities

• Lead and manage multiple complex technical programs from initiation through delivery, ensuring alignment to scope, timeline, budget, and intended business value.
• Drive execution of initiatives spanning enterprise platforms, data systems, and AI-enabled capabilities.
• Own program planning and execution, including resource coordination, milestones, cross-program dependencies, and risk management.
• Partner with key stakeholders and senior leadership to align on priorities and drive execution on business-critical initiatives.
• Lead delivery of enterprise programs, including initiatives supporting end-to-end customer and revenue workflows across multiple systems and teams.
• Proactively identify delivery risks, organizational constraints, and dependencies; drive resolution through influence, escalation, and clear decision framing.
• Facilitate regular program and executive-level status reviews, providing concise updates on progress, risks, issues, and required decisions.
• Continuously evaluate program performance and improve delivery processes, operating rhythms, and execution quality.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level