Sr Technical Writer

Dexcom

2d

About The Position

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. Meet the Team: Dexcom Inc. is currently seeking a Technical Writer. Dexcom, Inc., headquartered in San Diego, California, is focused on key leaders and cross functional teams to develop strategic initiatives and process improvements for the continuous monitoring of glucose in people with diabetes. Dexcom is committed to developing technologies and products that improve the lives of people with diabetes. Where you Come in: You will work with the technical implementation teams to understand the product document requirements and be responsible for creating, and editing high-quality technical documentation, and detailing software and data solutions for mobile applications, including software and system architecture, design, and product requirements. You will assist in the creation and submission of documentation required for compliance with our Quality Management System. You will assist in establishing and continuously improving the standardization and simplification of technical writing processes, procedures, and style guidelines. You will contribute to and create documentation development lifecycle improvements that enable the efficient delivery of quality documentation content across the organization. You will assess the audience needs for whom the technical and procedural documentation is intended; adjusting tone and technical terms used to meet those needs and to ensure understanding. You will conduct document reviews and collect input from stakeholders to ensure the accuracy of the technical documentation. You will create data flow diagrams, component diagrams, and similar technical illustrations. What you’ll get: A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community. A full and comprehensive benefits program. Growth opportunities on a global scale. Access to career development through in-house learning programs and/or qualified tuition reimbursement. An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve. Since 1999, Dexcom has simplified and revolutionized diabetes management, positively impacting millions worldwide. At Dexcom, we're more than just a medical device company; we're a collective of visionary thinkers, trailblazers, and problem solvers. Our mission transcends the ordinary. We aim to revolutionize healthcare, one groundbreaking technology at a time.

Requirements

• You possess a Bachelor’s Degree in Computer Science, Engineering, or related degree
• You have a solid understanding of technical details and the ability to write the documents required for internal and external auditors.
• You bring 5+ years of proven experience producing, editing, and proofreading technical software documentation including converting and translating technical instructions and information into content intended for a variety of audiences and levels.
• You have proven ability to quickly grasp complex technical concepts and make them easily understandable in text and illustrations to wide-ranging audiences.
• You have excellent English language skills (writing, reading, and listening).
• You are highly proficient with the Microsoft Office suite.
• You have experience with the SDLC and Agile software development methodologies including Scrum and Kanban.
• You are proficient with Adobe tools (Acrobat, Framemaker, Illustrator, etc.).
• You have experience with eQMS Systems, particularly documentation and change management processes.
• You have proven ability to organize and manage your workload and time while handling multiple projects simultaneously, with an eye for prioritization.
• You exhibit a high attention to detail in a fast-paced environment.
• You can approach the role with a can-do, collaborative, and positive attitude.

Nice To Haves

• You have experience in Medical Devices, Drug Discovery, and Pharmaceutical
• You have an understanding of tools such as Jira, Confluence, Markdown, HTML, XML, VS Code, Eclipse, Atom, Agile PLM, Oracle Cloud PLM, IBM Rational DOORS/Jama Software, GitHub, GitLab

Responsibilities

• You will work with the technical implementation teams to understand the product document requirements and be responsible for creating, and editing high-quality technical documentation, and detailing software and data solutions for mobile applications, including software and system architecture, design, and product requirements.
• You will assist in the creation and submission of documentation required for compliance with our Quality Management System.
• You will assist in establishing and continuously improving the standardization and simplification of technical writing processes, procedures, and style guidelines.
• You will contribute to and create documentation development lifecycle improvements that enable the efficient delivery of quality documentation content across the organization.
• You will assess the audience needs for whom the technical and procedural documentation is intended; adjusting tone and technical terms used to meet those needs and to ensure understanding.
• You will conduct document reviews and collect input from stakeholders to ensure the accuracy of the technical documentation.
• You will create data flow diagrams, component diagrams, and similar technical illustrations.

Benefits

• A front row seat to life changing CGM technology.
• Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level