Sr Technology Solutions Manager

T-Mobile • Bellevue, WA

13h

About The Position

The Sr Technology Solutions Manager plays a critical role on med to high complex initiatives, leading scoping discussions, tech feasibility determination, technical visioning and setting the overall technical delivery strategy. The Sr Technology Solutions Manager partners with the business to drive prioritization and solution delivery approach within business processes, and across technology groups to ensure design and delivery of a complete and concise solution that addresses the business need.

Requirements

• Bachelor's Degree Computer Science or Other Technical Discipline. (Required)
• 7-10 years Related working experience. (Required)
• Analytics (Required)
• Communication Communicates technical and functional solutions effectively and efficiently. (Required)
• Ability to separate what is important from what is urgent and find the best path forward from among multiple scenarios. (Required)
• Problem Solving Sound problem-solver who can quickly process complex information and present it clearly and simply to a diverse audience. (Required)
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Partners with the business and technical teams to drive strategy, prioritization, approach, and goals of initiative.
• Prepares high level solution design presentations for business and org leadership review.
• Serves as a SME of existing functionality for a channel.
• Manages inception activities, including breakdown of business requirements and technical scope definition.
• Partners with Senior level resources to define technology strategy approach for business process initiatives and to provide recommendations on scope delivery planning.
• Serves as technical owner (accountable IT representative) and is responsible for technical stewardship of med to highly complex initiative.
• Supports the delivery of technology solutions within business processes by providing leadership in analysis, design, and project and product management.
• Supports issue triage on escalation resolution for technical solution issues. Owns solution decomposition and negotiation of support feasibility for cross domain initiatives and solutions.
• Accountable for technical solution delivery on initiatives, including scope negotiation, solution alignment and timeline management.
• Performs day-to-day management of business stakeholder relationships on large and complex cross domain initiatives.
• Provides leadership in evolving the domain's core system solutions design and orchestrates solutions across domain teams.
• Identifies, analyzes, and synthesizes information, applying critical thought to present the information in a clear and meaningful way.
• Partners across multiple IT teams, and Business to ensure clarity on assessment impacts in alignment with scope of project or initiative.
• Identifies improvements, makes critical decisions and works with subject matter experts throughout the organization to implement solutions.
• Multi-tasks while managing business requests from end-to-end for core systems, in a demanding and rapidly-changing environment.

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level