About The Position
You'll shape how AI feels and works for millions of users across industries like healthcare, supply chains, and contact centers—designing the visual systems and expressive patterns that make new technology feel intuitive and human. This isn't just about making things look good; you'll solve the challenge of translating complex AI capabilities into elegant experiences that people actually want to use, working hands-on with a multidisciplinary team to define the future of enterprise AI at Amazon. If you're a thoughtful designer with a passion for AI-first products and a commitment to delivering exceptional user experiences, we encourage you to apply. Join us in shaping the future of AI at Amazon. The Solutions Core Experience (SCORE) team is AWS’s UX organization within Applied AI Solutions, dedicated to “Making the Future Feel Close.” Founded in 2025, our growing team of designers, technologists, researchers, and managers creates intuitive, AI-driven experiences across sectors including customer engagement, global logistics, and healthcare. We also support secure work solutions and foundational engineering services that help ship innovation at scale. Our future-forward products integrate seamlessly into customers’ workflows and elevate how people work, collaborate, and interact with emerging technology.
Requirements
- 8+ years of design experience
- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax
- Experience in visual design demonstrated through design concepts, case studies, documentation, mockups and style guides
- Knowledge of typography, design principles, trends and best practices across digital and print
- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
- Experience working in a collaborative team environment to deliver high-quality design solutions
- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
Nice To Haves
- Experience art directing motion designers, illustrators, writers and content creators
- Experience designing and prototyping with tools such as Figma, Claude Code, Cursor, Adobe Creative Cloud, or similar
- Experience leading design teams in problem definition, artifact rendering, cross-functional collaboration and delivery, and user validation and measurement
Responsibilities
- Define, evolve, and maintain visual design systems that express AAIS’s design language across AI-driven experiences.
- Create visual narratives — layouts, iconography, motion cues, and conceptual illustrations — that bring clarity and emotion to complex workflows.
- Collaborate with interaction designers, design technologists, and engineers to ensure designs are both beautiful and buildable.
- Provide art direction and visual critique across projects to raise the design bar.
- Partner with product and engineering leaders to shape roadmaps that balance innovation and usability.
- Present design work with clarity and confidence to peers, stakeholders, and senior leadership.
- Advocate for Customer Obsession, Invent and Simplify, and Deliver Results in every stage of the design process.
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
