Sre Engineer
About The Position
Serve as a true Cloud Site Reliability Engineer (SRE) with a focus on automation and observability Provide L3 support and SRE services for a wide range of products within the client’s cloud environment Handle incidents escalated from L1 & L2 teams: Troubleshoot and resolve issues Determine if the problem is application/customer-related or platform-related Escalate platform issues to the engineering team Previous large enterprise experience as a true Cloud SRE that is specifically strong in automation and observability. - This team is tasked with L3 support and SRE for a wide variety of products within the clients overall cloud environment and their day to day consists of handling incidents that will be raised form the L1 & 2 teams and either fixing them, or are able to analyze and see if it is an application/ customer problem or if it is a problem with the specific platform that they would then pass to the engineering team to fix.
Requirements
- Previous large enterprise experience as a true Cloud SRE that is specifically strong in automation and observability
- Experience managing Terraform and OpenShift platforms
Nice To Haves
- Passion for learning and adaptability
- Comfortable working across multiple platforms (AWS and GCP)
- Growth mindset
- Example: In daily standups, willing to say, “I don’t know this technology—can you pair me with someone so I can learn?”
- Ideally looking for someone with NetApp Storage, strong Terraform, and Multi-Cloud Experience
Responsibilities
- Serve as a true Cloud Site Reliability Engineer (SRE) with a focus on automation and observability
- Provide L3 support and SRE services for a wide range of products within the client’s cloud environment
- Handle incidents escalated from L1 & L2 teams
- Troubleshoot and resolve issues
- Determine if the problem is application/customer-related or platform-related
- Escalate platform issues to the engineering team
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
