SRE - Site Reliability Engineer

Jabil•Florence, KY

About The Position

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services. Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated and tailored solutions to customers across a broad range of industries and end-markets, such as automotive, consumer lifestyle and wearable tech, defense and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing. How will you make an impact? As a Site Reliability Engineer within Jabil’s Cloud Test Software Development team, you will directly contribute to the daily operations and development of our Cloud Test Platform deployed at multiple production facilities worldwide. You will provide the first line response to production issues including but not limited to outages, end user performance, change management, monitoring, improving the efficiency and usability of production applications, and ensuring all site software and hardware is maintained with the latest updates to ensure high levels of performance and reliability.

Requirements

Familiarity in the following programming/scripting languages: Python, Java, BASH, C, C++
Linux development with understanding of its fundamentals: CentOS Ubuntu
Familiarity with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester
Familiarity with networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing (L1 – L3).
Demonstrated systematic problem-solving capability, coupled with strong communication skills and a sense of ownership and drive.
Ability and desire to debug and optimize code and automate routine tasks.
Bachelor's degree in Electrical/Computer Engineering, Computer Science or related field.
1-3 years of software engineering and/or IT operations and infrastructure experience.
Excellent verbal and written communication skills.
Experience working in multi-site and multi-cultural environments.

Nice To Haves

experience a plus
Familiarity in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare is a plus.
Arista CloudVision is a plus.
Familiarity with code versioning tools (Git preferred) is a plus.
Knowledge of professional software engineering practices for the complete software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
Master’s degree preferred.

Responsibilities

Sustaining support and maintenance for the manufacturing server (L10) and rack (L11) level test software and infrastructure deployed at our production facilities, including the implementation of minor system configuration changes (new IPNs).
Support the site’s manufacturing server (L10) and rack (L11) current test infrastructure as well as future expansion plans, deployments, and assembly.
Maintain manufacturing server (L10) and rack (L11) test infrastructure documentation of installations, upgrades, management and administration scripts and utilities.
Communicate manufacturing software test features enhancements while providing insights based on site operations and uptime challenges.
Support manufacturing test incident response, analysis, and corrective actions for the site operations.
Participate in closed loop analysis/responses to factory test failures.
Organize and present provided training for site test engineering teams during the release of manufacturing server (L10) and rack (L11) test for New Product Introduction.
Monitor and alert based on system metrics, analysis of logfiles and custom alert rules.
Mentor and cross train site reliability technicians.

Benefits

Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
401K Match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life, AD&D, and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunities