About The Position

The Self Service Office (SSO) receptionist is responsible for assisting customers at Self Service Office locations.  An SSO receptionist should have the ability of learning a basic knowledge of Bureau of Motor Vehicles (BMV) operations and be skilled in face-to-face communications.  The location for this position will be the Merrillville, Indiana BMV location, and the candidate must be in a commutable distance to this location. This is a part-time position at 20-24 hours per week.

Requirements

  • Proven work history.
  • Ability to learn the basic understanding of Bureau of Motor Vehicle operations.
  • Excellent written and verbal communication skills.
  • Strong organizational skills including attention to detail and multi-tasking skills.
  • Strong working knowledge of Microsoft Office and Excel.

Responsibilities

  • Greet customers at this Self Service Office (SSO) location.
  • Direct customers to appropriate services.
  • Assist customers with transactions.
  • Maintain a good working relationship with Bureau of Motor Vehicles (BMV) staff.
  • Research and troubleshoot any errors with customer care and the Self Service Terminal staff.
  • Report ongoing issues to the Self Service Office (SSO) Staff Supervisor.

Benefits

  • Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
  • Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.
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