SSO Receptionist (On-Site)

Avenu Holdings LLC
8dOnsite

About The Position

The Self Service Office (SSO) receptionist is responsible for assisting customers at Self Service Office locations.  An SSO receptionist should have the ability of learning a basic knowledge of Bureau of Motor Vehicles (BMV) operations and be skilled in face-to-face communications.  The location for this position will be the Indianapolis East, Indiana BMV location, and the candidate must be in a commutable distance to this location. This is a part-time position at 20-24 hours per week.

Requirements

  • Proven work history.
  • Ability to learn the basic understanding of Bureau of Motor Vehicle operations.
  • Excellent written and verbal communication skills.
  • Strong organizational skills including attention to detail and multi-tasking skills.
  • Strong working knowledge of Microsoft Office and Excel.

Responsibilities

  • Greet customers at this Self Service Office (SSO) location.
  • Direct customers to appropriate services.
  • Assist customers with transactions.
  • Maintain a good working relationship with Bureau of Motor Vehicles (BMV) staff.
  • Research and troubleshoot any errors with customer care and the Self Service Terminal staff.
  • Report ongoing issues to the Self Service Office (SSO) Staff Supervisor.

Benefits

  • Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
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