Staff Assistant

Duke Careers • Durham, NC

3d • $19 - $28

About The Position

Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.  Be You.

At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Staff Assistant, you’ll support the Nasher Museum’s mission by engaging teens, visitors, and colleagues with curiosity, empathy, and professionalism.

Be Bold.

As a bold contributor to the Nasher Museum team, you will drive meaningful engagement through program coordination, visitor service, and operational excellence.
What You’ll Do
Program Support for Nasher Teen Council (35%)

Support recruitment efforts with local high schools to identify new Teen Council members.
Assist with application review and interviewing prospective members.
Assist with planning and facilitating Teen Council meetings and workshops that foster creativity and collaboration.
Support the teen-curated exhibition through research assistance and programming support.

Visitor Engagement & Service (35%)

Deliver professional, welcoming service and share information about exhibitions, events, and museum resources.
Provide inclusive support for all visitors, including those with special needs and VIP guests.
Maintain a polished, professional presence and contribute to a positive visitor and staff experience.
Support daily operations including desk maintenance, punctuality, communication, and cross-departmental collaboration.
Promote museum memberships, events, programs, surveys, and community initiatives.
Participate in trainings, exhibition preparation, research activities, and support senior staff as needed.

Financial Processing & Reporting (30%)

Process invoices, billing, purchase orders, and departmental payments.
Maintain and update tracking spreadsheets monthly.
Respond to accounting inquiries and troubleshoot delays or payment issues.

Choose Duke.

Qualifications

Strong time‑management skills with the ability to prioritize effectively.
Excellent customer service and hospitality skills.
Experience working in an arts or cultural organization.
Data entry experience and familiarity with general accounting principles.
Ability to work nights and weekends as needed.
Completion of annual Minors Training and a Duke Background Check every 3 years.

Requirements

• Strong time‑management skills with the ability to prioritize effectively.
• Excellent customer service and hospitality skills.
• Experience working in an arts or cultural organization.
• Data entry experience and familiarity with general accounting principles.
• Ability to work nights and weekends as needed.
• Completion of annual Minors Training and a Duke Background Check every 3 years.
• Two years of post‑secondary education in administrative support, business, or a related field.
• Three years of related clerical/secretarial experience supporting office management, communication, and accounting work, or an equivalent combination of education and experience.

Responsibilities

• Support recruitment efforts with local high schools to identify new Teen Council members.
• Assist with application review and interviewing prospective members.
• Assist with planning and facilitating Teen Council meetings and workshops that foster creativity and collaboration.
• Support the teen-curated exhibition through research assistance and programming support.
• Deliver professional, welcoming service and share information about exhibitions, events, and museum resources.
• Provide inclusive support for all visitors, including those with special needs and VIP guests.
• Maintain a polished, professional presence and contribute to a positive visitor and staff experience.
• Support daily operations including desk maintenance, punctuality, communication, and cross-departmental collaboration.
• Promote museum memberships, events, programs, surveys, and community initiatives.
• Participate in trainings, exhibition preparation, research activities, and support senior staff as needed.
• Process invoices, billing, purchase orders, and departmental payments.
• Maintain and update tracking spreadsheets monthly.
• Respond to accounting inquiries and troubleshoot delays or payment issues.

Benefits

• Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees