Staff Business Program Manager, New Product Introduction

1Password

4d•$149,000 - $216,000•Remote

About The Position

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. At 1Password, our vision is to build a safer, simpler digital future for everyone. We want to be the universal source for identities and credentials, providing trusted access in the simplest and safest way for people and their agents. As we expand the capabilities and ecosystem that support this vision, delivering new product experiences requires strong operational coordination across Product, Engineering, and cross-functional teams. The Staff Business Program Manager (BPM), New Product Introduction plays a critical role in bringing ecosystem-connected roadmap initiatives to life. This role is responsible for operationalizing technical partner-facing initiatives that support the product roadmap and ensuring new capabilities move from concept to launch with clarity, alignment, and operational rigor. The BPM drives end-to-end execution planning for ecosystem-dependent roadmap milestones, including 0→1 product introductions. They build scalable operating mechanisms and align cross-functional teams to deliver these initiatives on time with clear ownership and accountability. This is a remote opportunity within Canada and the US. Role clarity: what this role is / is not This role focuses on Ecosystem operations leadership Operating model ownership for partner-connected roadmap work Cross-functional execution and launch readiness Risk, dependency, and timeline management aligned to roadmap outcomes This role does not own Partnerships strategy Partner relationship management Deal negotiation or sourcing Commercial outcomes

Requirements

6+ years of relevant experience in program management, business operations, or equivalent cross-functional delivery roles in a product/technology environment.
Demonstrated ability to lead complex, cross-functional programs with multiple stakeholders, dependencies, and deadlines.
Strong operational judgment, including comfort working with ambiguity and improving systems that are still forming.
Excellent written communication skills, including the ability to clearly document decisions, share status updates, and create process documentation.

Nice To Haves

Experience supporting product launches and go-to-market readiness efforts, particularly where approvals and external-facing assets are involved.
Familiarity with brand, PR, and legal review processes (for example: logo usage, quotes, embargoed announcements).
Experience operating in incubation or early-stage environments where priorities shift quickly and processes need to be built as you go.
Familiarity with startup and developer ecosystems (founders, developer communities, accelerators, meetups, and partner events).
San Francisco Bay Area-based (preferred), to support in-person participation in key external stakeholder moments and events; openness to occasional travel.

Responsibilities

Own NPI operations as a program (end-to-end)
Define and run the operating model for ecosystem operations tied to the product roadmap, including intake, prioritization, tracking, SLAs, and escalation paths.
Establish measurable expectations for what “ecosystem ready” means for roadmap milestones and launch moments.
Coordinate cross-functional execution across Product, Engineering, and supporting teams to ensure partner-connected initiatives move forward predictably and on schedule.
Lead cross-functional readiness for launches and communications moments
Drive integrated readiness plans with Product and Engineering leadership and key cross-functional partners (Comms/PR, Brand, Legal, Marketing, etc.).
Ensure partner-related operational deliverables are completed on time, including:
logo approvals and brand usage compliance for announcements and press releases
quote collection and approval workflows for PR moments and events
asset tracking and version control for time-sensitive communications
Drive external engagements involving ecosystem partners
Own end-to-end logistics and preparation for relevant external events and engagements, ensuring EPD (Engineering, Product, Design) has clear goals, talking points, and aligned internal support.
Deliver key EPD messages in external stakeholder interactions; representing the perspective and strategy and EPD leaders, capturing outcomes and driving timely internal follow-through on commitments, approvals, and next steps.
Build scalable processes, tooling, and documentation
Create lightweight, repeatable playbooks and templates that reduce friction and improve consistency across teams.
Identify systemic bottlenecks and implement improvements (for example: clearer approval workflows, standardized intake forms, readiness checklists, and status reporting).
Anticipate risks and coordinate mitigation plans before issues impact delivery.
Escalate with clear context, options, and recommendations when tradeoffs are needed (scope, timing, or sequencing).