Staff Data Scientist

Slack•Seattle, WA

About The Position

About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Slack is looking for a data scientist to join our Business Data Science team. In this role, you will be responsible for leveraging data to help drive the growth and success of the Slack Business Unit. The ideal candidate is a strong communicator, can operate independently with minimal guidance, has a growth mindset, collaborates effectively with others, and biases towards action and impact. The Business Data Science team is focused on helping executives and other key decision makers across the company make better decisions using data. We work closely with Data Engineering and Product Analysts, other Data Scientists at Slack and our partners in Product, Engineering, and the Slack Distribution teams to identify growth opportunities, craft narratives that deepen our understanding of the business, forecast future performance, and build predictive models to effect positive business outcomes. Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like a good fit for you, why not say hello? Slack is a messaging app for business which lets you organize conversations into channels so everyone moves faster and stays in sync. It’s a platform that connects everyone in your business—employees, customers, and partners— securely with each other and integrates easily with apps you use every day to get work done. And everything happens, using any device, within a digital workspace that’s super easy to use. Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. Come do the best work of your life here at Slack.

Requirements

6+ years of professional industry experience doing quantitative analysis
Proficient in SQL and at least one programming language for data analysis (e.g. Python, R)
Experience with time series forecasting, as well as statistical and machine learning methods to build descriptive and predictive models
A related technical degree required

Nice To Haves

Experience Partnering with Finance or business team for revenue forecasting
Deep understanding of premium and/or self-serve business model
Applying analytics to uncover potential growth opportunities
Crafting narratives for executive audience
Advanced degree in Economics, Physics, Statistics, Math, or other quantitative field (PhDs are a plus)

Responsibilities

Partner with Slack Growth teams to understand the drivers of our business and accelerate growth
Develop both short-term and long-term forecasting models for Slack’s self-serve business
Conduct deep-dive analysis, synthesizing insights into crisp narratives for senior leadership
Develop frameworks for identifying patterns/trends in customer behavior and implement them in predictive scoring models
Empower others to be self-sufficient in data by building self-service tools and reports to drive awareness and understanding of key metrics
Work with our Data Engineering and Product Analysts to build core data models that power operational metrics and exploratory data analyses