Staff Engineer - Testing & Automation

Zscaler•San Jose, CA

5h•Hybrid

About The Position

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity. Role We are looking for a Staff Engineer to join our Shared Platform Services team. This is a hybrid role based in San Jose, CA, reporting to the Sr. Manager, Software Engineering QA. As a Staff Engineer, you will be instrumental in leading functional, system, and automation testing for Zscaler features while expanding automation infrastructure to enhance quality and efficiency.

Requirements

US Citizenship with 5+ years of Software Development or Quality Assurance experience, specifically within networking and security environments
Strong expertise in cloud-hosted applications, database operations, microservices architecture, and automation scripting using Python or TCL
Proficiency in L4-L7 Internet and Security protocols including TCP/IP, SSL/TLS, and HTTP/HTTPS
Experience with deployment and monitoring tools such as Jenkins, GitLab, and Ansible
Bachelor’s degree in Computer Science Engineering or a related field with a proven ability to troubleshoot complex cloud issues

Nice To Haves

Experience with AI in testing and automation, leading quality teams, and familiarity with FedRAMP qualification
Deep knowledge of Linux system administration, traffic generation tools like Ixia or Spirent, and relevant cloud or networking certifications
Understanding of authentication systems such as LDAP and SAML, encryption solutions, and debugging Linux systems

Responsibilities

Collaborate across Development, Product Management, and Federal Cloud Operations teams to ensure timely delivery of high-quality products through design, testing, and release
Lead functional, system, and automation testing efforts, expanding automation coverage and ensuring efficiency and robust quality assurance
Manage Federal cloud processes, including deployment procedures, monitoring, and resolving escalations in collaboration with Federal operations and support teams
Investigate and resolve complex production issues by identifying root causes, verifying fixes, and developing comprehensive test plans
Contribute to team growth by hiring and training new talent, fostering a culture of inclusivity, and staying updated on evolving technologies