Staff Full Stack Engineer, Integrations Platform, Otter - Mountain View
About The Position
At CloudKitchens and Otter, we are building the "Operating System" for the physical world of food. The Integrations Platform Team connects restaurants to the fractured world of delivery apps (UberEats, DoorDash) and Point of Sale systems (Toast, Square). But a powerful backend is useless if customers can't turn it on. We are hiring a Staff Full Stack Engineer to own the Merchant Onboarding & Connection Experience. You will build the interfaces and orchestration layers that allow a non-technical restaurant owner to securely connect, configure, and monitor their critical business tools without needing to call support.
Requirements
- Full Stack Fluency: 8+ years of experience across the stack, with deep expertise in modern frontend frameworks (React/TypeScript) and robust server-side development.
- Complex State Management: Deep understanding of managing client-side state (React Query, Redux, Context) in applications that require high data consistency and real-time updates.
- API Design: Experience designing internal APIs (REST or GraphQL) that support complex UI requirements, specifically for configuration and settings management.
- Component Architecture: Experience building or maintaining a design system. You know how to build reusable "Configuration" components that can be used across different integration types.
Nice To Haves
- B2B / SaaS Experience: Experience building onboarding flows for B2B tools where the setup involves connecting external accounts (e.g., "Connect your Gmail," "Connect your Salesforce").
- Schema-Driven UI: Experience using JSON-Schema or similar technologies to generate UI forms dynamically from backend definitions.
- Operational Empathy: You care about the "Sad Path." You obsess over what the user sees when things go wrong, not just the happy path of a successful login.
Responsibilities
- Architect the "Connection Wizard": Design and build the full-stack flows that guide merchants through complex authentication dances (OAuth2, API Keys, Credential Vaults) for hundreds of different platforms.
- Build "Connection Health" Observability: Create user-facing dashboards that visualize the invisible. You will build real-time interfaces that show a merchant exactly why a menu sync failed or if their POS is currently online, translating raw backend error logs into human-readable status indicators.
- Simplify Configuration Management: Build dynamic, data-driven interfaces that automatically adapt to the unique configuration requirements of each new integration partner without needing frontend code changes for every vendor.
- Drive the "Self-Serve" Initiative: Move the company away from manual, support-ticket-driven onboarding to a fully automated, product-led experience.
Benefits
- Medical, dental, and vision insurance (multiple plans, incl. HSA options)
- Company-paid life and disability insurance (short- and long-term)
- Voluntary insurance: accident, critical illness, hospital indemnity
- Optional supplemental life insurance for self, spouse, and children
- Pet insurance discount
- 401(k)
- Time Off policies:
- Discretionary vacation days
- 8 paid holidays per year
- Paid sick time
- Paid Bereavement leave
- Paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
