Staff Network Engineer - Stores Network

The Gap•Folsom, CA

About The Position

About the Role Gap Inc. is seeking a Staff Network Engineer – Stores Network to lead the evolution of our retail store network infrastructure across North America and global markets. This role is both hands-on and strategic, responsible for shaping the architecture, reliability, and scalability of the networks that power thousands of Gap Inc. stores. As a senior technical leader within the Infrastructure Engineering organization, you will define standards, drive innovation, and influence cross-functional teams to enable secure, resilient, and highly available connectivity. This role plays a critical part in supporting Store Wi-Fi, LAN, WAN, SD-WAN, 5G, and IoT ecosystems, enabling Gap’s Store of the Future vision. What You'll Do What You'll Do Key Outcomes & Responsibilities 1. Raise the Technical and Operational Bar Define and evolve store network reference architectures supporting Wi-Fi, LAN, WAN, SD-WAN, and 5G connectivity Lead store network modernization initiatives to improve uptime, resiliency, and performance across thousands of retail locations Establish engineering standards and best practices aligned with enterprise architecture and security requirements Partner with Security and Digital teams to ensure store networks support customer-facing and business-critical applications 2. Enable Store of the Future & Innovation Architect network solutions that support IoT and smart store devices , including POS systems, handhelds, kiosks, cameras, sensors, and emerging in-store technologies Collaborate with product and store technology teams to enable pilots and new in-store capabilities Evaluate and influence adoption of new networking technologies and vendor solutions to support future retail experiences 3. Deliver Resilient, Scalable Store Connectivity Engineer highly available and fault-tolerant connectivity for retail stores, including primary and backup paths (broadband, LTE/5G) Act as the highest-level technical escalation point for complex or systemic store network issues Lead deep root cause analysis and drive long-term corrective actions tied to reliability metrics Improve observability, failover behavior, and performance across the store network platform 4. Drive Automation, Standards & Engineering Excellence Influence automation strategies to reduce manual effort, configuration drift, and operational risk Define scalable deployment and lifecycle management models for store network infrastructure Establish documentation, design standards, and operational runbooks to support consistent execution at scale 5. Partner, Lead, and Influence Collaborate closely with Infrastructure, Security, Cloud, and Store Technology product teams across Gap Inc. Work with telecom providers, ISPs, and network vendors to shape solutions and resolve systemic issues Provide technical mentorship and guidance to engineers across the organization Influence outcomes through expertise, strong communication, and technical credibility

Requirements

10+ years of experience designing and supporting large-scale enterprise or retail networks
Deep expertise in Store Wi-Fi, LAN, WAN, SD-WAN, and branch connectivity
Strong hands-on experience with Cisco and Juniper networking platforms
Advanced knowledge of routing and switching (BGP, OSPF, VLANs, QoS)
Experience supporting IoT and store-critical devices in highly available environments
Strong understanding of network security principles , segmentation, firewalls, VPNs, and DNS security
Proven ability to lead architecture decisions and resolve complex, ambiguous technical problems

Nice To Haves

Experience supporting global retail environments with hundreds or thousands of stores
Experience with cloud-managed networking platforms (e.g. Cisco Meraki)
Familiarity with cloud networking (AWS, Azure, or GCP)
Automation or scripting experience (Python, APIs, Infrastructure as Code)
Industry certifications such as CCNP, CCIE, JNCIP/JNCIE , or equivalent experience

Responsibilities

Define and evolve store network reference architectures supporting Wi-Fi, LAN, WAN, SD-WAN, and 5G connectivity
Lead store network modernization initiatives to improve uptime, resiliency, and performance across thousands of retail locations
Establish engineering standards and best practices aligned with enterprise architecture and security requirements
Partner with Security and Digital teams to ensure store networks support customer-facing and business-critical applications
Architect network solutions that support IoT and smart store devices , including POS systems, handhelds, kiosks, cameras, sensors, and emerging in-store technologies
Collaborate with product and store technology teams to enable pilots and new in-store capabilities
Evaluate and influence adoption of new networking technologies and vendor solutions to support future retail experiences
Engineer highly available and fault-tolerant connectivity for retail stores, including primary and backup paths (broadband, LTE/5G)
Act as the highest-level technical escalation point for complex or systemic store network issues
Lead deep root cause analysis and drive long-term corrective actions tied to reliability metrics
Improve observability, failover behavior, and performance across the store network platform
Influence automation strategies to reduce manual effort, configuration drift, and operational risk
Define scalable deployment and lifecycle management models for store network infrastructure
Establish documentation, design standards, and operational runbooks to support consistent execution at scale
Collaborate closely with Infrastructure, Security, Cloud, and Store Technology product teams across Gap Inc.
Work with telecom providers, ISPs, and network vendors to shape solutions and resolve systemic issues
Provide technical mentorship and guidance to engineers across the organization
Influence outcomes through expertise, strong communication, and technical credibility