Staff Product Manager, Bookings

ZocdocNew York, NY
3dHybrid

About The Position

At Zocdoc, we’re building the best experience for millions of patients to find and book care with ease. As a Staff Product Manager on the Growth team, you’ll play a key role in accelerating Zocdoc’s mission to give power to the patient. You’ll drive how patients discover Zocdoc through the channels that matter most and turn those moments of intent into meaningful healthcare action. This is a high-impact role focused on scaling user acquisition, optimizing conversion, and unlocking new growth levers across the marketplace. You’ll partner closely with Engineering, Marketing, and Design to build and iterate on experiences that connect more patients to care. You’ll enjoy this role if you are… Motivated by building scalable, high-performance booking engines that deliver measurable impact Fluent in both product thinking and marketplace dynamics, and thrive at the intersection of growth and product strategy Excited by testing, learning, and iterating quickly to drive results Equally comfortable partnering with engineers and marketers to drive outcomes A pragmatic problem-solver who thrives in ambiguity and moves fast with clarity Serious about your work, but not about yourself

Requirements

  • A track record of shipping impactful, user-centric booking or checkout features that drive measurable business outcomes
  • Experience with marketplace dynamics and the levers that drive both sides of the ecosystem
  • Comfort managing technical tradeoffs and collaborating closely with engineers
  • Passion for performance-driven UX and scalable product infrastructure
  • Strong analytical skills and the ability to turn data into clear product priorities and decisions

Responsibilities

  • Running an experiment to optimize our booking funnel
  • Syncing with business development to work on our syndication roadmap
  • Scoping an integration with a third-party partner to power off-platform bookings
  • Reviewing booking flow performance and brainstorming how to reduce drop-off
  • Writing a product brief for launching a new booking API for our external users
  • Collaborating with design to optimize our app funnel UX

Benefits

  • Flexible, hybrid work environment at our convenient Soho location
  • Unlimited vacation
  • 100% paid employee health benefit options (including medical, dental, and vision)
  • Commuter benefits
  • 401(k) with employer-funded match
  • Corporate wellness programs with Wellhub
  • Sabbatical leave (for employees with 5+ years of service)
  • Competitive paid parental leave and fertility/family planning reimbursement
  • Cell phone reimbursement
  • Catered lunch every day along with beverages and snacks
  • Employee Resource Groups and ZocClubs to promote shared community and belonging
  • Great Place to Work Certified
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