Staff Product Manager, Commerce Capabilities

Warner Bros. DiscoveryWashington, DC
2d

About The Position

We’re looking for a Staff Product Manager to define and drive the vision and strategy for CNN’s subscription management, payment, and billing platforms. In this role, you will shape the core systems that power purchase flows, renewals, entitlements, and subscriber access across web, mobile, and connected TV platforms. You will play a critical role in setting the long-term roadmap for these experiences while working closely with cross functional partners to execute, deliver, and continuously optimize.-term roadmap for these experiences while working closely with crossfunctional partners to execute, deliver, and continuously optimize. Your work will ensure subscribers have a simple, seamless experience, while enabling the business to launch new offers, bundles, and markets with speed and confidence. This role is ideal for a product leader who is passionate about solving complex platform and business problems and translating them into simple, scalable experiences.

Requirements

  • 8+ years of product management experience, with demonstrated ownership of subscription commerce or billing systems (e.g., Stripe, Recurly, app store commerce or custom-built platforms).
  • Proven experience building and scaling consumer facing digital products, preferably subscription based or transactional platforms operating at meaningful scale-facing digital products, preferably subscription-based or transactional platforms
  • Strong background in data driven product development, including KPI definition, experimentation, and optimization of conversion, renewal and retention outcomes-driven product development, including KPI definition, experimentation, and
  • Experience working in cross functional product teams with engineering, design, analytics, and business partnersfunctional product
  • Deep understanding of subscription commerce fundamentals, including recurring billing, renewals and dunning, entitlements and access control, app store payments, and global market considerations (tax, currency, privacy, and regulation).-store payments, and global market considerations (tax, currency, privacy, and regulation).
  • Excellent written and verbal communication skills, with a demonstrated ability to influence and align stakeholders across teams and functions

Responsibilities

  • Define and own the long-term roadmap for CNN’s subscription, authentication, payment, and billing capabilities, aligning with company level growth and experience goals.-term roadmap for CNN’s subscription, authentication, payment, and billing capabilities, aligning with company-level growth and experience goals.
  • Collaborate with engineering, design, data, finance, legal, and marketing partners to deliver reliable, scalable systems that power purchases, renewals, and entitlements.
  • Lead integrations with third-party payment and billing providers and app stores (Apple, Google, Roku, Amazon) to ensure consistent, global subscription experiences.-party payment and billing providers and app stores (Apple, Google, Roku, Amazon) to ensure consistent, global subscription experiences.
  • Define and monitor key subscription and billing health metrics, including payment and renewal success, billing and entitlement accuracy, and checkout conversion rates.
  • Partner with finance, legal, and engineering teams to ensure payment and billing systems meet tax, privacy, regulatory, and financial accuracy requirements.
  • Communicate product vision, progress, and outcomes to ensure alignment and clear expectations across teams.
  • Stay deeply informed on the subscription, payment and digital commerce landscape, identifying opportunities to innovate and position CNN as a leader in subscriber experience.

Benefits

  • health insurance coverage
  • an employee wellness program
  • life and disability insurance
  • a retirement savings plan
  • paid holidays and sick time and vacation
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