Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. The Commercial Technology Product Management team is at the heart of Rivian's journey, we're crafting the future of automotive adventure. Our team is focused responsible for driving sales growth, enhancing brand awareness, and our e-commerce commercial platform. We also build and improve best-in-class internal tools that streamline workflows, boost productivity, and enhance the customer experience for our sales, delivery, and service teams. We're looking for a motivated and experienced Staff Product Manager to lead the development and enhancement of the tools and systems that support Rivian's Service & Support organization. You will play a critical role in empowering our frontline teams, from inbound call center agents to vehicle technicians, by providing them with the tools they need to complete their work efficiently. You will also be part of a team that is transforming the automotive adventure for thousands of customers.