Staff Program Manager, Trailering

General Motors • Milford, MI

1d • Hybrid

About The Position

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard - from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features. Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.

The Role
As a Staff Program Manager for Trailering within our Infotainment & Connectivity PMO, you will play a critical role in orchestrating the delivery of complex Trailering features from chassis, in vehicle application, mobile & web. You will ensure seamless coordination across engineering, product, and design teams, driving operational excellence and enabling scalable processes that support GM’s vision for safe, reliable vehicles with a competitive trailering experience.

Requirements

• 7+ years of experience in operations or program management roles in fast-paced, technical environments
• 5+ years leading complex software or systems programs with direct ownership of delivery execution across multiple functions
• Proven track record in aligning cross functional teams, including product, engineering, supply chain, and operations, toward shared outcomes
• Experience operating in matrixed organizations, with strong influence skills and executive presence
• Expertise in Agile and Waterfall methodologies; fluency with tools like JIRA, Confluence, and Smartsheet or similar platforms
• Exceptional organizational and communication skills, with the ability to present data-driven insights to senior leadership
• Ability to operate effectively in high complexity product environments, particularly in automotive systems

Nice To Haves

• Bachelor's degree in Engineering, Systems, Operations, or related field; MBA or Master’s degree preferred
• Experience with IVI, Infotainment systems, or automotive interface software/hardware integration
• Background in technical program management in R&D, manufacturing, or automotive product development (Trailering background or experience a plus)
• Ability to scale operational systems and processes to support evolving technology roadmaps and launch targets
• Familiarity with systems engineering principles, validation cycles, and safety standards relevant to automotive domains

Responsibilities

• Lead execution of complex, cross-functional infotainment and connectivity programs, ensuring alignment on scope, resources, and timelines for the Trailering domain end to end.
• Develop and maintain operational plans, track milestones, and proactively manage risks to ensure on-time delivery across all teams for trailering such as chassis, application, mobile & web.
• Coordinate across engineering, product management, and supply chain to support vehicle launch deliverables and resolve critical issues.
• Design and optimize operational workflows for software integration and vehicle interface systems, driving process efficiency.
• Facilitate change management and adoption of new tools, systems, and operational rhythms across teams.
• Lead recurring operational reviews, readiness checks, and launch alignment meetings; provide executive-level reporting and dashboards.
• Forecast resource needs, monitor program risks, and ensure compliance with safety-critical software development practices.
• Champion operational best practices and continuous improvement initiatives to scale processes and enhance program performance.
• Act as a trusted partner to leadership, providing insights on program status, dependencies, and strategic trade-offs.
• Lead regular sync with program teams to ensure alignment on current tasks and future initiatives are understood.
• Travel will be required between Michigan and Markham locations (1-2x per year)

Benefits

• From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
• Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level