About The Position

Zscaler is a pioneer and global leader in zero trust security. The world’s largest businesses, critical infrastructure organizations, and government agencies rely on Zscaler to secure users, branches, applications, data & devices, and to accelerate digital transformation initiatives. Distributed across more than 160 data centers globally, the Zscaler Zero Trust Exchange platform combined with advanced AI combats billions of cyber threats and policy violations every day and unlocks productivity gains for modern enterprises by reducing costs and complexity. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We champion an “AI Forward, People First” philosophy to help us accelerate and innovate, empowering our people to embrace their potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler to help shape the future of cybersecurity. Role We are looking for a Staff Site Reliability Engineer (Federal) to join our Government Cloud team. This is a fully onsite role based in Crystal City, Virginia, reporting to the Manager, Site Reliability Engineering. You will join the team responsible for building the world’s largest cloud security platform, enabling organizations worldwide to harness speed and agility. In this critical role, you will maintain our commitment to security by managing operations within classified environments, ensuring our multitenant architecture remains the leader in cloud security.

Requirements

  • Active Secret Security Clearance with the ability to maintain it throughout employment
  • Bachelor’s degree in Computer Science or a related field with 5+ years of Site Reliability Engineering experience in both Operations and Engineering environments
  • Proficiency in Linux administration, network troubleshooting, and automation tools like Ansible and Terraform
  • Strong technical skills in Python coding and container-based architectures including AWS ECS and Kubernetes
  • Experience in monitoring activities such as vulnerability scanning, patch management, and reporting, with expertise in virtualization, web security, and networking protocols

Nice To Haves

  • Experience working within air-gapped and classified environments managing monthly monitoring programs
  • Familiarity with High/Moderate FedRAMP authorization levels and compliance requirements
  • Possession of Information Assurance Technician Level 2 certification or Top Secret security clearance

Responsibilities

  • Manage operational tasks for products in US Government classified environments, including deployments, on-call duties, incident management, and participation in regular deployment syncs
  • Oversee all cloud infrastructure components such as AWS, private cloud environments, containers, and VMs to ensure stability and scalability
  • Develop scripts, containerized services, and monitoring mechanisms to automate operations tasks and minimize service disruption
  • Build new and enhance existing services within classified environments while driving DevOps best practices through documentation and escalation management
  • Provide 24x7 coverage including night and holiday shifts within a SCIF environment to support critical government missions

Benefits

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks, and more!
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