Staff Software Engineer - AI Platform

CaptivateIQ•Nashville, TN

22h•Hybrid

About The Position

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance. About the Role CaptivateIQ is building AI capabilities that will transform how enterprises manage sales performance. We're looking for a Staff Software Engineer to set the technical strategy for our Agentic SDK team, an internal developer platform that enables product teams across the company to build AI-powered features. This is a strategic technical leadership role with multi-year, multi-team scope. You'll define the architecture and technical direction for AI at CaptivateIQ, making decisions that have no clear answer and partnering with senior Engineering, Product, and Design leadership to shape our long-term vision. You'll be responsible for technical choices that affect the entire organization, from platform design to engineering-wide quality standards. As the technical anchor on a small, high-impact team, you'll lead by influence across organizational boundaries. You'll drive alignment between product teams consuming the Agentic SDK and the platform capabilities we build. You'll establish the bar for engineering excellence and invest deeply in coaching P4 engineers toward staff-level impact. This is a rare greenfield opportunity to define how AI gets built at a growing enterprise software company. You'll shape not just the technology, but the culture and practices that scale with the organization. Â Job Location The candidate selected for this opportunity must reside near one of the following locations: Hybrid (in-office 3 days per week) Austin, TX Remote Raleigh, NC Nashville, TN Toronto, Canada

Requirements

8+ years of professional software engineering experience with demonstrated progression into staff-level technical leadership
Deep expertise in LLM orchestration: production experience building agent frameworks, including agent design patterns, tool integration, and workflow optimization
Significant experience designing MCP integrations and knowledge systems at scale, including tool server architecture, embedding pipelines, and context optimization
Track record of setting technical strategy that spans multiple teams and multi-year time horizons
Experience partnering with senior leadership (Directors, VPs) to align technical direction with business objectives
Demonstrated ability to make high-stakes technical decisions under extreme ambiguity
Strong mentorship track record, particularly in developing senior engineers toward staff-level impact
Demonstrated curiosity and continuous learning in the rapidly evolving AI/LLM space

Nice To Haves

Strong proficiency in Python and experience with Django or similar backend frameworks
Full-stack capabilities with React and TypeScript
Experience building and scaling internal AI/ML platforms or developer experience infrastructure
Familiarity with LLM orchestration frameworks (LangChain, LangGraph, or equivalent)
Deep expertise in advanced agent architectures: multi-agent coordination, autonomous planning, or complex tool ecosystems
Experience with AI evaluation, observability, and production monitoring at enterprise scale
Published technical writing, conference talks, or significant open-source contributions in AI/ML
Background building AI-powered products that shipped to enterprise customers with measurable business impact
Experience at a B2B SaaS company during periods of significant growth or platform expansion
Familiarity with sales performance management, incentive compensation, or adjacent enterprise domains

Responsibilities

Set the multi-year technical strategy for AI platform development, partnering with senior EPD leadership on long-term vision
Architect foundational AI systems that serve multiple product teams, including LLM orchestration frameworks, MCP infrastructure, and agent patterns
Own technical decisions with organization-wide impact where the right answer is ambiguous or contested
Define engineering-wide quality standards and best practices for AI development, establishing patterns that scale across teams
Drive technical alignment across the Agentic SDK team and product teams consuming AI capabilities
Invest deeply in coaching P4 engineers, helping them develop toward staff-level scope and strategic thinking
Represent CaptivateIQ's technical perspective in industry discussions, open-source contributions, or technical publications

Benefits

Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
Annual Stipends: Dedicated funds for your professional development and caretaking needs.
Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
Premium Tools: The latest Apple hardware to empower you to do your best work.
Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.

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